Jacob Darby

WayUFilms

Chiang Mai, Thailand

08.2022 - Current

Communication skills for coordinating the work of various people to finish a project within budget and on-time
Creativity in deciding how a script will be interpreted and representing the script’s ideas on the stage or screen
Leadership skills for instructing Actors and helping them portray characters in a believable manner, supervising the crew responsible for completing behind-the-scenes work
Time-management skills in finding and hiring the best crew and Director for the project while making sure that everyone involved effectively do their jobs and keep the project on schedule and within budget.
Supervised creation process to verify on brand, impactful and relevant content.
Reviewed finished product to determine quality and readiness for release.

The Home Depot

06.2019 - Current

Triaged problems quickly and provided precise and clear information while working under minimum supervision
Monitored access control systems, including CCTV systems for nefarious activities such as theft and vandalism
Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics
Responded to and thoroughly investigated all reported incidents to protect company assets
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations
Collaborated with local law enforcement agencies to support criminal investigations
Global Security Operations Center (GSOC) certified.
Kept team compliant with security protocols and appearance standards.

The Home Depot

01.2019 - 06.2019

Educated customers on product features and technical details to highlight benefits
Leveraged in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs
Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction
Liaised with vendors to coordinate delivery schedules and promote customer satisfaction
Stayed up to date on all company products and services to support sales objectives
Negotiated prices and set up contracts to finalize sales agreements
Met with customers to discuss needs and offered relevant options from company line
Write, completed and filed documentation to finalize sales.
Followed up with customers to assess satisfaction, answer questions and resolve concerns.
Demonstrated features of different floor options and overcame objections with knowledgeable responses.

Black Bear Inspections Oil Field Services

01.2014 - 01.2019

Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets
Worked closely with manager to provide effective assistance for specific aspects of business operation
Maintained tight production timetables and quality standards to give audiences exceptional offerings
Reviewed work orders and specifications to determine materials needed and types of parts to be processed
Proved successful working within tight deadlines and fast-paced atmosphere
Eliminated downtime and maximized revenue by providing top project quality control
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning
Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
Recorded incident reports with detailed accounts of occurrences.
Oversaw team of security officers and managed scheduling and performance evaluations.

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