Jacob DeAnna
Computer Networks & Cybersecurity Specialist
Elkridge,MD
Summary
Computer network's technician and cybersecurity student, work experience in healthcare. Have a great passion and knowledge in software's like Microsoft azure, AWS, Linux, python, java, and much more.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Front Desk Receptionist
Potomac Valley Orthopedics Associates
12.2023 - Current
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
- Developed strong working relationships with team members, fostering a positive work environment.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Prepared informative materials about local attractions or amenities upon request from guests ensuring memorable stays at the establishment.
Endoscopy Scheduler
Johns Hopkins Hospital
08.2021 - 09.2023
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Acted as first point of contact and set appointments for prospective clients.
- Monitored and optimized inventory, and reordered materials as required.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Generated department orders and accompanying documentation.
- Oversaw and verified adherence to government regulations by maintaining sensitive data and complying with international laws.
- Checked prices and calculated totals for accurate invoice processing.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
- Worked well in team setting, providing support and guidance
- Gained strong leadership skills by managing projects from start to finish
- Identified issues, analyzed information and provided solutions to problems
- Worked well in team setting, providing support and guidance
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Used critical thinking to break down problems, evaluate solutions and make decisions
Pharmacy Technician
Pharmscript
05.2021 - 08.2021
- Completed over [Number] customer orders each day in warehouse setting
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Communicated instructions to patients or caregivers
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Counted, measured, and compounded medications following standard procedures
- Counted and labeled prescriptions with
- Coordinated verification and filling of more than 1000 daily prescriptions in high-volume Warehouse pharmacy environment.
Warehouse Associate
Amazon
11.2020 - 05.2021
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Checked packages and merchandise for damage and notified vendors.
- Worked safely around moving machinery.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Operated box or straight trucks and cargo vans.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Entered quantity received against purchase order in computer system.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Career Break
Relocation
10.2020 - 11.2020
Pharmacy Technician Trainee
Giant Eagle
04.2020 - 10.2020
- Quantity calculations
- Fitting and sorting
- Assembly and production
- Labeling and boxing
- Order picking and processing
- Pallet Jack Operations
- Operations support correct item and quantity
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Reviewed and verified customer information and insurance provider information
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
- Liaised with other pharmacies to eliminate issues related to product expiration
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques
- Stocked, labeled and inventoried medication to keep accurate records
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Restocked automated medication dispensing equipment
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Communicated with prescribers to verify
- Critical thinking skills
- Educative reasoning skills
- Leadership
- Microsoft ASP.NET
- Reading comprehension
- Excellent work ethic
- Relationship-Building
- Data management
- Responsible
- Software Deployment
- Verbal and written communication medication dosages, refill authorizations and patient information
- Processed incoming drug orders
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Counted, measured, and compounded medications following standard procedures
- Restocked automated medication dispensing equipment
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Communicated instructions to patients or caregivers
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Stock Lead
American Eagle Outfitters, Inc
11.2018 - 06.2019
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines
- Stocked shelves to match planogram images and instructions
- Pulled merchandise from inventory storageand documented quantities to maintain accuracy
- Reviewed order slips, picked products and staged merchandize to be shipped
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages
- Alternated goods in inventory by observing, Decisive
Education
Bachelor of Science - Computer Networks And Cybersecurity
University of Maryland - University College
Hyattsville, MD 05.2020 - Current
Pre - Engineering
Howard Community College
MD 09.2019 - 05.2020
High School Diploma -
Howard High School
Ellicott City, MD 09.2015 - 05.2019
Skills
Multitasking Abilities
Time Management
Teambuilding
Patient confidentiality
System monitoring
Linux
Application testing
Multi-User System Management
Product Evaluation
Technical Analysis
Program installations
Infrastructure planning
Javascript
Python
Microsoft Office
Leadership
Firewalls, VPNs and security products
Cloud services
Network security
MS Office
System upgrades
Organization and Time Management
Decision-Making
Analytical and Critical Thinking
Section 508 Compliance
WCAG 20
JAWS
Dragon
Adobe DC Pro
ANDI
CCA
Certification
Certified Trusted Tester, DHS
Timeline
Undergraduate Computer Networks Certficate
02-2024
Front Desk Receptionist
Potomac Valley Orthopedics Associates
12.2023 - Current
Certified Trusted Tester, DHS
11-2023
Endoscopy Scheduler
Johns Hopkins Hospital
08.2021 - 09.2023
Pharmacy Technician
Pharmscript
05.2021 - 08.2021
Warehouse Associate
Amazon
11.2020 - 05.2021
Career Break
Relocation
10.2020 - 11.2020
Bachelor of Science - Computer Networks And Cybersecurity
University of Maryland - University College
05.2020 - Current
Pharmacy Technician Trainee
Giant Eagle
04.2020 - 10.2020
Pre - Engineering
Howard Community College
09.2019 - 05.2020
Stock Lead
American Eagle Outfitters, Inc
11.2018 - 06.2019
High School Diploma -
Howard High School
09.2015 - 05.2019