Jacob DeAnna
Computer Networks & Cybersecurity Specialist
Elkridge,MD
Summary
Computer network's technician and cybersecurity student, work experience in healthcare. Have a great passion and knowledge in software's like Microsoft azure, AWS, Linux, python, java, and much more.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Front Desk Receptionist
Potomac Valley Orthopedics Associates
12.2023 - Current
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
- Developed strong working relationships with team members, fostering a positive work environment.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Prepared informative materials about local attractions or amenities upon request from guests ensuring memorable stays at the establishment.
Endoscopy Scheduler
Johns Hopkins Hospital
08.2021 - 09.2023
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Acted as first point of contact and set appointments for prospective clients.
- Monitored and optimized inventory, and reordered materials as required.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Generated department orders and accompanying documentation.
- Oversaw and verified adherence to government regulations by maintaining sensitive data and complying with international laws.
- Checked prices and calculated totals for accurate invoice processing.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
- Worked well in team setting, providing support and guidance
- Gained strong leadership skills by managing projects from start to finish
- Identified issues, analyzed information and provided solutions to problems
- Worked well in team setting, providing support and guidance
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Used critical thinking to break down problems, evaluate solutions and make decisions
Pharmacy Technician
Pharmscript
05.2021 - 08.2021
- Completed over [Number] customer orders each day in warehouse setting
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Communicated instructions to patients or caregivers
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Counted, measured, and compounded medications following standard procedures
- Counted and labeled prescriptions with
- Coordinated verification and filling of more than 1000 daily prescriptions in high-volume Warehouse pharmacy environment.
Warehouse Associate
Amazon
11.2020 - 05.2021
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Checked packages and merchandise for damage and notified vendors.
- Worked safely around moving machinery.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Operated box or straight trucks and cargo vans.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Entered quantity received against purchase order in computer system.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Career Break
Relocation
10.2020 - 11.2020
Pharmacy Technician Trainee
Giant Eagle
04.2020 - 10.2020
- Quantity calculations
- Fitting and sorting
- Assembly and production
- Labeling and boxing
- Order picking and processing
- Pallet Jack Operations
- Operations support correct item and quantity
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Reviewed and verified customer information and insurance provider information
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
- Liaised with other pharmacies to eliminate issues related to product expiration
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques
- Stocked, labeled and inventoried medication to keep accurate records
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Restocked automated medication dispensing equipment
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Communicated with prescribers to verify
- Critical thinking skills
- Educative reasoning skills
- Leadership
- Microsoft ASP.NET
- Reading comprehension
- Excellent work ethic
- Relationship-Building
- Data management
- Responsible
- Software Deployment
- Verbal and written communication medication dosages, refill authorizations and patient information
- Processed incoming drug orders
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Counted, measured, and compounded medications following standard procedures
- Restocked automated medication dispensing equipment
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Communicated instructions to patients or caregivers
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Stock Lead
American Eagle Outfitters, Inc
11.2018 - 06.2019
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines
- Stocked shelves to match planogram images and instructions
- Pulled merchandise from inventory storageand documented quantities to maintain accuracy
- Reviewed order slips, picked products and staged merchandize to be shipped
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages
- Alternated goods in inventory by observing, Decisive
Education
Bachelor of Science - Computer Networks And Cybersecurity
University of Maryland - University College
Hyattsville, MD 05.2020 - Current
Pre - Engineering
Howard Community College
MD 09.2019 - 05.2020
High School Diploma -
Howard High School
Ellicott City, MD 09.2015 - 05.2019
Skills
Multitasking Abilities
Certification
Certified Trusted Tester, DHS
Timeline
Undergraduate Computer Networks Certficate
02-2024
Front Desk Receptionist
Potomac Valley Orthopedics Associates
12.2023 - Current
Certified Trusted Tester, DHS
11-2023
Endoscopy Scheduler
Johns Hopkins Hospital
08.2021 - 09.2023
Pharmacy Technician
Pharmscript
05.2021 - 08.2021
Warehouse Associate
Amazon
11.2020 - 05.2021
Career Break
Relocation
10.2020 - 11.2020
Bachelor of Science - Computer Networks And Cybersecurity
University of Maryland - University College
05.2020 - Current
Pharmacy Technician Trainee
Giant Eagle
04.2020 - 10.2020
Pre - Engineering
Howard Community College
09.2019 - 05.2020
Stock Lead
American Eagle Outfitters, Inc
11.2018 - 06.2019
High School Diploma -
Howard High School
09.2015 - 05.2019
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