Jacob Dedman
Citrus Heights,CA
Summary
Experienced team member with a strong background in customer service, food safety compliance, and efficient shift support. Known for quick learning, teamwork, and resolving customer concerns professionally.
Overview
14
14
years of professional experience
Work History
Team Member
Togo's And Baskin Robbins
04.2004 - 08.2016
- Acquired essential skills rapidly to enhance team efficiency.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in a polite and professional manner.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Team Member
Taco Bell Restaurant
04.2002 - 05.2004
- Delivered friendly customer service at counter, drive-thru, and dining areas.
- Prepared menu items following food safety, quality, and portion standards.
- Operated POS system to process orders, payments, and accurate transaction details.
- Restocked ingredients, supplies, and packaging to support smooth shift operations.
- Maintained clean workstations, equipment, and guest areas throughout service.
- Assisted teammates during rush periods to keep order flow efficient and accurate.
- Followed sanitation, safety, and allergen procedures to support compliance.
- Resolved order issues quickly while maintaining calm, professional guest interactions.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
GED -
Del Campo High School
4925 Dewey Dr, Fair Oaks, CA 95628Skills
- Food safety compliance
- Sanitation practices
- Team collaboration
- Process improvement
- Customer service
- Team collaboration
- Relationship building
- Problem-solving
- Positive attitude
- Food safety compliance
Timeline
Team Member
Togo's And Baskin Robbins
04.2004 - 08.2016
Team Member
Taco Bell Restaurant
04.2002 - 05.2004
GED -
Del Campo High School