Jacob Denkers
Erda,Utah
Summary
Motivated and dedicated professional with a strong desire to excel in the field of software quality assurance. Seeking a challenging role to leverage expertise, expand skillset, and make meaningful contributions to organizational success. Eager to apply knowledge and experience to ensure delivery of high-quality software products that meet or exceed customer expectations.
Overview
19
19
years of professional experience
Work History
Software Quality Assurance Engineer 3
MasterControl
01.2013 - 01.2025
- Implemented comprehensive test plans, automation frameworks, and validation strategies to ensure software quality and compliance
- Collaborated closely within an Agile team environment to identify, investigate, and resolve defects throughout the development lifecycle
- Actively participated in sprint planning, daily stand-ups, and retrospectives to optimize testing processes and deliver high-quality products
- Effectively communicated testing progress, risks, and issues to stakeholders across various departments
Software QA
CenterShift Inc
01.2011 - 01.2013
- Developed and executed test cases using MTM and Visual Studio to validate software functionality and performance
- Managed defect tracking and resolution through MS Visual Studio, ensuring timely and effective issue remediation
- Verified the accuracy and effectiveness of software changes in both Oracle database and front-end applications
- Collaborated closely with development teams to maintain clear communication and facilitate efficient issue resolution
Software QA
Select Portfolio Servicing
01.2009 - 01.2011
- Created and implemented detailed test plans and test cases to ensure comprehensive software coverage
- Managed defect tracking and resolution, working directly with customers to ensure accuracy and satisfaction
- Led and mentored an offshore QA team, providing guidance and support to achieve project goals
Software QA
Tomax
01.2006 - 01.2009
- Assisted in the creation of test plans and test cases, focusing on critical software functionalities
- Tracked testing progress using JIRA, providing regular updates to stakeholders on project status
- Utilized QTP for automation testing, increasing testing efficiency and accuracy
Education
Community College -
Chandler / Gilbert Community College
Gilbert, Arizona01.2002
High School -
Orem High School
Orem, Utah01.1995
Skills
- SQL (Oracle and MS SQL)
- Whitebox and Blackbox Testing
- Ruby/Webdriver Automation
- Windows and Linux Environments
- Agile
- Scrum
- Waterfall Methodologies
- Understanding of software development life cycle (SDLC)
- Knowledge of testing methodologies (functional, regression, performance, etc)
- Proficiency in test case design and execution
- Communication: Clearly articulate issues, document bugs, and collaborate effectively with developers and stakeholders
- Critical thinking: Analyze situations, identify root causes, and develop effective testing strategies
- Attention to detail: Spot subtle defects and inconsistencies in software
- Problem-solving: Troubleshoot issues and propose solutions
- Adaptability: Stay updated with new technologies and testing methodologies
- Teamwork: Work collaboratively with the development team
Timeline
Software Quality Assurance Engineer 3
MasterControl
01.2013 - 01.2025
Software QA
CenterShift Inc
01.2011 - 01.2013
Software QA
Select Portfolio Servicing
01.2009 - 01.2011
Software QA
Tomax
01.2006 - 01.2009
Community College -
Chandler / Gilbert Community College
High School -
Orem High School
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