Jacob Dieterle
Gilbert,AZ
Overview
7
7
years of professional experience
Work History
Civil Affairs Specialist
US Army Reserve
08.2022 - Current
- Improved community relations by effectively liaising between military and civilian authorities
- Directly engaged with local communities in numerous PR operations
- Monitored media activity to analyze public opinions and trends
- Trained with rifles and sidearms and performed duties as range safety personnel
Retail Associate
Circle K
Chandler, AZ
02.2025 - 06.2025
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers
- Assisted customers with locating items in the store and suggesting products based on their preferences
- Consistently exceeded sales quota
- Provided excellent customer service, answering questions and resolving issues swiftly
Landscaping Crew Leader
Double "R" Landscaping
Colorado Springs, CO
06.2022 - 01.2024
- Streamlined crew operations by creating efficient daily work schedules and assigning tasks based on individual strengths
- Dealt with clients to meet their needs and resolve any issues in a timely and courteous manner
- Kept inventory of critical equipment, ensuring all company property was accounted for and well-maintained
- Resolved conflicts between crew members professionally while maintaining focus on project goals
PATRIOT System Operator / Maintainer
US Army
07.2018 - 03.2022
- Maintained constant readiness and punctuality, reporting for duty when needed on short notice
- Operated and maintained various small arms and weapon systems
- Ensured cleanliness of all work areas
DEERS Office Receptionist
US Army
White Sands Missile Range, NM
10.2020 - 11.2021
- Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in customers simultaneously
- Memorized official regulations and office procedures
- Diffused any hostile encounters with professionalism and civility
- Consistently provided exceptional customer service by addressing inquiries promptly and efficiently
Education
High School Diploma -
Seton Catholic Preparatory School
Chandler, AZ05-2017
Skills
- More than 20 years experience handling firearms
- Talent for creating a welcoming and helpful customer experience
- Positive and engaging demeanor
- Uplifting humor
- Cash handling accuracy
- Reliability and punctuality
- Extensive knowledge of firearms and firearm history
Awards
- Army Commendation Medal (x2)
- Army Good Conduct Medal (x2)
- Double "R" Landscaping 2022 Employee of the Year
Timeline
Retail Associate
Circle K
02.2025 - 06.2025
Civil Affairs Specialist
US Army Reserve
08.2022 - Current
Landscaping Crew Leader
Double "R" Landscaping
06.2022 - 01.2024
DEERS Office Receptionist
US Army
10.2020 - 11.2021
PATRIOT System Operator / Maintainer
US Army
07.2018 - 03.2022
High School Diploma -
Seton Catholic Preparatory School