Jacob Dinsmore
Zionsville,IN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Assistant Operations Manager
Dollar Tree
07.2023 - 10.2023
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Communicated with customers to assess satisfaction with products and services received.
Associate Lead
PetSmart PetsHotel
10.2023 - Current
- Enhanced team performance by providing regular coaching, guidance, and constructive feedback on individual and group tasks.
- Increased customer satisfaction by efficiently handling and resolving customer inquiries and concerns.
- Supported fellow team members in managing workload during peak seasons, fostering a collaborative and cooperative work environment.
- Managed reservations efficiently using hotel software, ensuring accurate bookings and minimal scheduling conflicts.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and caring for animals.
Volunteer Coordinator
Five Points Ferret Refuge
02.2020 - 11.2023
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Attended board meetings and voted on important decisions.
- Assessed medical emergencies in animals (Distributed medication/IV fluids, handled many different cases of illness such as seizures, vomiting, tumors, etc.)
- Maintained a healthy environment for animals by consistently removing waste and debris from kennels.
Education
High School Diploma -
Herron High School
Indianapolis, IN05.2023
Skills
- Store operations
- Cash handling proficiency
- Employee Scheduling
- Loss prevention strategies
- Kennel Cleaning and Sanitation
- Advanced Teamwork
- Physical labor
Timeline
Associate Lead
PetSmart PetsHotel
10.2023 - Current
Assistant Operations Manager
Dollar Tree
07.2023 - 10.2023
Volunteer Coordinator
Five Points Ferret Refuge
02.2020 - 11.2023
High School Diploma -
Herron High School