Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
TECHNOLOGIES, CERTIFICATIONS, AFFILIATIONS
Timeline
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JACOB D MILLER

Eau Claire

Summary


Professional with comprehensive experience in law enforcement, consistently ensuring public safety and effective community policing. Strong focus on collaboration and achieving results through teamwork. Skilled in conflict resolution, crisis management, and maintaining public order. Adaptable and reliable, always ready to respond to evolving situations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Durable Medical Equipment Driver

Integra Healthcare Equipment
09.2023 - 12.2023
  • Regularly communicated directly with Customer Care regarding comments or concerns, providing valuable, constructive feedback for management consideration.
  • Trained many customers on the correct use of complex medical equipment, greatly improving their understanding and guaranteeing safe operation.
  • Maintained complete and accurate documentation consistently, including all required signatures to ensure compliance with company policies.
  • Assembled orders with precision per manufacturer's instructions for quality delivery.
  • Quick pick-up of essential equipment ensures timely availability for customer needs.
  • Demonstrated and educated both customers and staff about the new software updates.

Delivery Driver Amazon

Buraq Consultants
01.2023 - 06.2023
  • Communicated with customers, addressing delivery-related issues or instructions effectively.
  • Delivered Amazon orders accurately, safely, and in compliance with all safety protocols.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Operated company van for punctual deliveries, maintaining a spotless driving record.
  • Adhered to Amazon's security procedures for cash and valuable items handling.
  • Maintained comprehensive notes and time logs for accurate reporting purposes.

Security Guard

American Security and Investigations
10.2019 - 05.2020
  • Composed detailed, comprehensive reports on property damage, thefts, accidents, and unusual occurrences to document daily activities and irregularities.
  • Promptly alerted law enforcement about unauthorized individuals/materials; ensured security by checking photo IDs before allowing facility access.
  • Maintained calm, exhibited assertiveness, and used critical thinking to solve problems in high-stress scenarios as a proficient Security Guard.
  • Diligently adhered to company procedures, posted orders, and consistently enforced rules, policies, and regulations with the general public.
  • Swiftly identified and escorted violators, successfully preventing potential property theft.

Hospital Service Technician

Agiliti Health
03.2016 - 09.2019
  • Utilized Microsoft Word and other software applications to construct professional documents and communications, improving internal efficiency.
  • Streamlined biomedical equipment delivery and sanitation, boosting patient safety and satisfaction.
  • Utilized hospital tools expertise for effective supply management and trauma cart readiness.
  • Mastered biomedical equipment repair and maintenance for optimal performance.
  • Pioneered a swift delivery system for essential patient equipment.

Police Officer

Metropolitan Nashville Police Department
01.2012 - 01.2016
  • Gathered all the necessary court appearance information proficiently; confidently testified under oath as a credible, reliable witness in numerous court proceedings.
  • Collaborated closely with local investigation teams to surveil and successfully capture offenders involved in illegal narcotics possession/distribution activities.
  • Responded swiftly and decisively to suspected bomb threats; evacuated buildings efficiently while conducting thorough searches for explosive devices.
  • Secured crime scenes, systematically collected evidence, and effectively questioned witnesses.
  • Patrolled areas diligently, inspecting homes, businesses, and public roads for disturbances.
  • Apprehended suspects swiftly, ensured their Miranda Rights, and transported to jail safely.
  • Investigated crimes meticulously; accurately recorded accidents, offenses, and damages.
  • Regularly engaged with locals, fostering rapport as a known presence in the community.
  • Enforced traffic laws through careful observation and precise radar speed detection.
  • Debriefed detainees thoroughly to collect vital data for continuing investigations.
  • Patrolled designated sectors, effectively preventing and detecting roadway crimes.
  • Conducted witness interviews and gathered incident details to strategize actions.

Education

No Degree - EMT-Basic

Madison Area Technical College
Madison, WI
08-2005

Bachelor of Arts - Criminal Justice

University of Wisconsin
Eau Claire, WI
12-2011

Skills

  • Narcotics Enforcement
  • Photography
  • Covert Surveillance
  • Forensic Analysis
  • Investigative Research
  • Surveillance Techniques
  • Trained Investigator
  • Accomplished Photographer
  • Safe Driving Record
  • Distinguished Graduate- USAF Security Forces Training
  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Punctuality
  • CCTV monitoring
  • Incident reporting
  • Physical fitness
  • First aid certified
  • Access control
  • Emergency awareness
  • Report preparation
  • Mobile patrols

Accomplishments

  • Graduated Magna. Cum Laude with a Bachelors Degree in Criminal Justice in 2012.
  • Distinguished Graduate USAF technical training for "Academic Achievement."
  • While I was a patrol officer, I was recognized for my handling of a "Woman in distress" incident after the Woman's Mother wrote a letter to the Chief of Police in Nashville, TN.

Certification

  • Current physical and valid drivers license
  • Current WI Security Guard license
  • Wisconsin and Minnesota Concealed Carry
  • AED and First Aid

Affiliations

  • UWEC Veterans Club
  • Https://www.uwec.edu
  • Philanthropic efforts with the Elderly and Children in the region

TECHNOLOGIES, CERTIFICATIONS, AFFILIATIONS

Technologies: Adobe Lightroom, Adobe Photoshop, Adobe Illustrator, Google Maps

Timeline

Durable Medical Equipment Driver

Integra Healthcare Equipment
09.2023 - 12.2023

Delivery Driver Amazon

Buraq Consultants
01.2023 - 06.2023

Security Guard

American Security and Investigations
10.2019 - 05.2020

Hospital Service Technician

Agiliti Health
03.2016 - 09.2019

Police Officer

Metropolitan Nashville Police Department
01.2012 - 01.2016

No Degree - EMT-Basic

Madison Area Technical College

Bachelor of Arts - Criminal Justice

University of Wisconsin