Music (Production/Engineering/Writing/Composition)
Jacob Dobkin
Student - Musician
Los Angeles,,California
Summary
Dynamic and customer-focused with experience at Pavilions Grocery Store and Los Angeles Convention Center, excelling in customer service and repeated procedures. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Clear skills and passions which can be commonly utilized within work across industries.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Pavilions Grocery Store
06.2024 - 08.2024
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Collected more than a hundreds of carts from parking lot daily and cleaned and dried wet/dirty carts.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Summer Job
Front End Worker
K-Pop Con
08.2023 - 08.2023
- Recorded accurate and efficient records in customer database.
- Put entry wristband on thousands of attendees daily.
- Resolved the complaints of any customers near current operation area of the Convention Center.
Panel Staff
Comic-Con
12.2022 - 12.2022
- Greeted clients/guests and assisted with variety of questions to foster exceptional customer service.
- Took head count at the beginning of every panel.
- Responded to the needs of panel presenters regarding anything from sound checks to a cup of water.
Education
High School Diploma -
New Roads
Santa MonicaSkills
- Teamwork and collaboration
- Store cleaning
- Customer assistance
- Effective communication
Accomplishments
- Accepted with Merit Scholarship to both Drexel University and Emerson College for fall of 2026
- Attended Music Industry Intensive at UCLA's Herb Alpert School of Music
Interests
Film/Photography
Computer Software (Microsoft, Chrome, DAWs [Logic Pro, etc] )
Timeline
Courtesy Clerk
Pavilions Grocery Store
06.2024 - 08.2024
Front End Worker
K-Pop Con
08.2023 - 08.2023
Panel Staff
Comic-Con
12.2022 - 12.2022
High School Diploma -
New Roads