Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jacob Doyle

Brandon

Summary

Efficient Express Technician known for high productivity and ability to complete tasks swiftly. Skilled in vehicle diagnostics, preventive maintenance, and customer service, ensuring vehicles are serviced according to industry standards. Possess strong problem-solving abilities, effective communication skills, and adaptability to work under pressure. Excel at working both independently and as part of a team to deliver timely and quality automotive services.

Overview

4
4
years of professional experience

Work History

Express Technician Manager

Morgan Auto Group
Tampa
08.2025 - Current
  • Performed vehicle inspections to ensure compliance with safety standards.
  • Assisted technicians in completing routine maintenance tasks efficiently.
  • Utilized diagnostic tools to identify vehicle issues promptly.
  • Maintained cleanliness and organization of the service area consistently.
  • Documented service records accurately for customer reference and follow-up.
  • Collaborated with team members to streamline workflow in the service department.
  • Communicated vehicle status updates to customers clearly and professionally.
  • Installed new parts and components in accordance with factory specifications.
  • Maintained accurate records of repairs completed using computer-based software programs.
  • Repaired or replaced defective parts using hand tools or automated machinery.
  • Created reports outlining system performance metrics for management review.
  • Ensured that all work areas were kept clean at all times according to established protocols.
  • Diagnosed complex mechanical and electrical system malfunctions utilizing knowledge of electronic principles.
  • Completed preventive maintenance services such as oil changes, lubrication, and filter replacements.
  • Tested vehicle electrical systems using specialized diagnostic equipment.
  • Replaced worn out brake pads, rotors, hoses, belts, water pumps, radiators and other parts as needed.
  • Conducted routine maintenance checks on all vehicles in the fleet to identify potential problems.
  • Assisted other technicians with difficult tasks as needed during peak hours or busy periods.
  • Utilized scan tool technology to diagnose customer concerns related to engine management systems.

Lube Technician

Tire Kingdom
Davenport
08.2023 - 06.2024
  • Performed oil changes and fluid checks on various vehicle models.
  • Maintained cleanliness and organization in the service area and shop.
  • Operated tools and equipment for vehicle maintenance tasks efficiently.
  • Monitored inventory levels of oil, filters, and other supplies regularly.
  • Followed safety protocols to maintain a secure working environment.
  • Completed training on automotive service techniques and customer service skills.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
  • Installed new windshield wiper blades and checked tire pressure.
  • Maintained tools, test equipment and materials, keeping work areas organized.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
  • Performed automotive preventive maintenance and inspected tires.
  • Tested batteries using specialized equipment such as digital multimeters.
  • Disposed of used oil containers in accordance with local regulations.
  • Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
  • Demonstrated excellent problem solving skills when dealing with difficult situations.
  • Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
  • Replaced spark plugs and ignition wires when necessary.
  • Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.

Field Technician Assistant

BearCom
Brandon
03.2022 - 03.2023
  • Assisted in installation and maintenance of communication equipment at client sites.
  • Collaborated with technicians to troubleshoot and resolve technical issues promptly.
  • Supported inventory management by tracking tools and supplies used on-site.
  • Followed safety protocols while handling equipment and working in various environments.
  • Communicated regularly with team members to ensure efficient completion of tasks assigned by supervisor.
  • Maintained records of all work performed in a timely manner.
  • Responded quickly to emergency calls from customers regarding malfunctioning equipment.
  • Drove company vehicles to and from customer locations to perform field maintenance.

Education

High School Diploma -

Richmond High School
Richmond, IN
05-2015

Skills

  • Vehicle diagnostics
  • Preventive maintenance
  • Inventory management
  • Customer communication
  • Diagnostic tools usage
  • Team collaboration
  • Attention to detail
  • Report generation
  • Equipment operation
  • Time management
  • Safety protocol adherence
  • Electrical troubleshooting

References

BearCom Supervisor: Juan Ortiz (813) 917-4762

Morgan Auto Group: John (813) 347-2337

Timeline

Express Technician Manager

Morgan Auto Group
08.2025 - Current

Lube Technician

Tire Kingdom
08.2023 - 06.2024

Field Technician Assistant

BearCom
03.2022 - 03.2023

High School Diploma -

Richmond High School