Jacob Dresselhaus
Parrish,FL
Summary
Results-driven professional experienced in fleet management and logistics. Skilled in optimizing supply chain processes and resolving customer complaints, with a strong focus on communication and problem-solving to enhance operational effectiveness.
Overview
3
3
years of professional experience
Work History
After Hours Fleet Manager
Taylor Truck Line
Northfield, Minnesota
09.2022 - Current
- Managed driver assignments to ensure timely deliveries and regulatory compliance.
- Monitored vehicle tracking systems for real-time status updates and location accuracy.
- Identified vehicle issues and submitted maintenance requests to shop department.
- Reviewed driver logs for compliance and accuracy in reporting.
- Collaborated with vendors to procure vehicles and arrange maintenance services.
- Resolved customer complaints regarding service delays and delivery issues.
- Coordinated communication between drivers and clients to facilitate prompt deliveries.
- Maintained accurate records of dispatch activities while updating internal databases.
- Performed administrative duties such as updating databases and preparing documents for review by management staff.
- Managed a large volume of phone calls while ensuring accuracy.
Logistics Coordinator
CH Robinson
Eden Prairie, Minnesota
03.2022 - 09.2022
- Built shipments and set delivery appointments for both suppliers and Tesla.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Utilized logistics software to optimize supply chain processes and improve efficiency.
- Created and updated standard operating procedures for logistics operations.
Education
Some College (No Degree) - Software Development
Dakota County Technical College
Rosemount, MNSkills
- Vehicle tracking and route planning
- Maintenance coordination
- Customer relationship management
- Accident management
- Database documentation
- Safety protocols
- Problem solving
- Attention to detail
- Time management
- Microsoft Office Suite
- Supply chain optimization
Timeline
After Hours Fleet Manager
Taylor Truck Line
09.2022 - Current
Logistics Coordinator
CH Robinson
03.2022 - 09.2022
Some College (No Degree) - Software Development
Dakota County Technical College
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