Jacob Duel
Fond du Lac,WI
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
17
17
years of professional experience
Work History
Sales Manager
Right Choice Improvements
2021.09 - Current
- Established new accounts through cold calling and personal visits to potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Full Cycle Sales - generating leads to finished product
- Train prospects 2-3 Times weekly
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Exceeded monthly sales targets and quotas consistently.
Insurance Sales (Agency Builder)
Globe Life Family Heritage
2020.11 - Current
- Focus on business-to-business sales
- Prospected for new business by obtaining client referrals, making cold calls and engaging in any business-building strategies.
- Led a successful sales team by providing ongoing training, support, and performance evaluations.
- Increased policy sales by implementing innovative marketing strategies and providing exceptional customer service.
- Consistently met or exceeded quarterly sales goals through diligent planning, forecasting, and execution of targeted initiatives.
- Work with a variety of clients from entry level all the way to executive level
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Trained new staff on proper procedures, best sales strategies, and onboarding them
- Engaged in cross-selling and upselling sales practices to strengthen clients' insurance portfolios and increase agency's aggregate sales figures.
- Conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities.
Sales (Equipment Consultant)
Riesterer & Schnell Inc.
2015.10 - 2020.11
- Respond to customers in the dealership, over the phone and at their business with a sense of urgency
- Provide innovative solutions to equipment needs and business problems
- Follow up on all leads, provide literature and answer questions and prepare quotes as needed
- Demonstrate equipment for customers in a thorough, knowledgeable manner
- Complete all necessary paperwork including applications, contracts, and other applicable documents in a timely, efficient manner
- Assure customer receives proper instruction, warranty info, operating manuals and anything else needed upon receipt of their equipment
- Create and maintain accurate customer contact records and files
- Attend company meetings, clinics, training/intros and other special events
- Assist in coordinating sales department promotional events at store level
- Remain up to date on incentives, programs, equipment, problem solutions, market trends and any way to provide customers with the best possible value
- Maintain office, company vehicle and other assigned areas in a clean, neat and safe manner.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
Sales and Leasing Consultant
Van Horn Hyundai of Fond du Lac
2011.02 - 2015.10
- Assess client needs, negotiate price, and assist customers through the credit process
- Pass all coursework and accreditation for full certification as a Hyundai sales professional
- Establish customer rapport through open communication, earned trust, and spectacular relationship building skills
- Maintain Customer Relationship Management (CRM) information in database software accurately
- Utilize CRM database as a selling instrument to complete open deals and find sales opportunities
- Contact customers to notify them of special sales through email, direct mail and phone campaigns
- Resurrect inactive accounts through consistent sales calls and incentives
- Develop loyal customer base and increase sales volume through personal attention to customers
- Implement follow-up contact with each client and scheduled first maintenance appointment
- Match subprime customers with proper vehicles in order for them to secure a loan
- Ensure maximum profitability in each transaction by up-selling finance products
- Maximize dealership sales by meeting or exceeding monthly sales quotas.
Auto Detailer
Van Horn Hyundai of Fond du lac
2008.09 - 2011.02
- Manage order processing and inventory logging to achieve an efficient and functioning workplace
- Understand customers' needs and tailoring services to meet expectations
- Maintain the standard and quality of service of the organization
- Ability to work in a team and coordinate all work functions with Co-Workers
- Good time management skills
- Escort guests in 'loaner vehicles' to their place of business, appointments, etc while their vehicle is in the shop.
Auto Attendant
Saturn of Fond du Lac
2007.07 - 2008.09
- Gain valuable experience within automotive industry
- Serve as shuttle driver and customer greeter
- Work and thrive in a team setting
- Wash, vacuum, and dry customer cars in a timely, efficient manner
- Prepare brand new vehicles for customer sale and park in showroom.
Education
Sales Advantage Training -
Dale Carnegie
5 Choices to Extraordinary Productivity -
AMA
Health and Accident / Life Insurance Licenses
AML Training
Studied General Business -
University of Wisconsin Fond Du Lac
01.2005
Skills
- Customer Service/Retention
- Building and Maintaining new/ prior customer relationships and accounts
- Multiple CRM platforms
- Public Speaking
- MS Office: Word, Excel, PowerPoint, Adobe
- Relationship Building
- Sales team training
- Staff Management
- Salesforce
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
Timeline
Sales Manager
Right Choice Improvements
2021.09 - Current
Insurance Sales (Agency Builder)
Globe Life Family Heritage
2020.11 - Current
Sales (Equipment Consultant)
Riesterer & Schnell Inc.
2015.10 - 2020.11
Sales and Leasing Consultant
Van Horn Hyundai of Fond du Lac
2011.02 - 2015.10
Auto Detailer
Van Horn Hyundai of Fond du lac
2008.09 - 2011.02
Auto Attendant
Saturn of Fond du Lac
2007.07 - 2008.09
Sales Advantage Training -
Dale Carnegie
5 Choices to Extraordinary Productivity -
AMA
Health and Accident / Life Insurance Licenses
AML Training
Studied General Business -
University of Wisconsin Fond Du Lac
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