JACOB DUFRAYNE
Lexington
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
JCPenney
10.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Landscaper
Curtis and Reed Lawn Company
05.2022 - 09.2022
- Kept up with weeding and hedge work on job sites and on client property.
- Was successful.
- Kept track of weekly and daily scheduled tasks to achieve workflow efficiency.
- Pruned and trimmed hedges and shrubs with shears, pruners, and chainsaws.
- Was able to communicate
Warehouse Associate
Holganix
05.2021 - 08.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
Education
Associate of Arts -
Owensboro Community & Technical College: Main Campus
Owensboro, KYHigh School - undefined
Brescia University
Owensboro, KYHigh School - undefined
Owensboro innovation academy
Owensboro, KY01.2023
Skills
- Team Collaboration
- Customer engagement
- Usability Improvements
- Excellent Listener
- Problem Solver
- Backroom organization
- Friendly and outgoing
- Complaint management
- Customer service
- Retail merchandising expertise
Timeline
Retail Sales Associate
JCPenney
10.2025 - Current
Landscaper
Curtis and Reed Lawn Company
05.2022 - 09.2022
Warehouse Associate
Holganix
05.2021 - 08.2021
High School - undefined
Brescia University
High School - undefined
Owensboro innovation academy
Associate of Arts -
Owensboro Community & Technical College: Main Campus