Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Dunford

Staunton,VA

Summary

Adept at driving growth and enhancing operations, I leveraged advertising and leadership skills at Anytime Fitness to elevate brand awareness and streamline processes. My knack for fostering client relations and executing cost-effective strategies consistently surpasses goals, demonstrating a proven track record in both team collaboration and project management.

Overview

5
5
years of professional experience

Work History

Genral Manager

Anytime Fitness
Staunton, VA
08.2022 - Current
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Formed and sustained strategic relationships with clients.
  • Delegated work to staff, setting priorities and goals.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Tracked monthly sales to generate reports for business development planning.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Administered employee discipline through verbal and written warnings.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Area Operations Supervisor

Kohls Department Store
Waynesoboro, VA
01.2022 - 09.2022
  • Observed and monitored utilization of equipment.
  • Resolved customer complaints promptly and efficiently.
  • Coordinated activities between departments to ensure smooth flow of operations.
  • Developed operational plans to maximize efficiency and effectiveness of operations team.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Responded quickly when emergency situations arose within the workplace environment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Sales Associate

Kohls Department Store
Waynesboro, VA
09.2019 - 01.2022
  • Described merchandise and explained use, operation and care.
  • Collected payments and provided accurate change.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Handled returns and exchanges according to company policies.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Provided accurate information about products, prices and services.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized stockroom shelves according to size, color or style.

Education

High School Diploma -

Wilson Memorial High School
Fishersville, VA
06-2020

Some College (No Degree) - Criminal Justice

Mary Baldwin University
Staunton, VA

Skills

  • Advertising and marketing
  • Sales
  • Risk mitigation
  • Customer experiences
  • Labor cost controls
  • Cost reductions
  • Effective leader
  • Goal setting
  • Team player
  • Interpersonal skills
  • Project management
  • Operations management
  • Client relations
  • Staff motivation
  • Consistently meet goals
  • Time management
  • Basic Welding Knowledge

Timeline

Genral Manager

Anytime Fitness
08.2022 - Current

Area Operations Supervisor

Kohls Department Store
01.2022 - 09.2022

Sales Associate

Kohls Department Store
09.2019 - 01.2022

High School Diploma -

Wilson Memorial High School

Some College (No Degree) - Criminal Justice

Mary Baldwin University

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Jacob Dunford