Jacob Dunn
St Louis,MO
Overview
4
4
years of professional experience
Work History
Assistant Manager
Valvoline Instant Oil
09.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Seckman Highschool
Imperial, MO05.2021
Skills
- Teamwork and Collaboration
- Technical understanding
- Safety measures
- Quality Control Standards
- Troubleshooting
- Lean manufacturing principles
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Facility safety protocols
- Excellent Communication
- Critical Thinking
Timeline
Assistant Manager
Valvoline Instant Oil
09.2020 - Current
Seckman Highschool