Jacob Duquette
Southfield,MA
Summary
Dedicated technician with hands-on experience at Duquette Heating and Cooling, skilled in HVAC troubleshooting and equipment installation. Proven ability to enhance workflow and improve customer satisfaction through effective communication and quality-focused service. Adept at maintaining high standards in safety and efficiency, ensuring optimal performance in heating systems and ventilation.
Overview
2027
2027
years of professional experience
Work History
Carpenter Apprentice
Reimer Construction
- Assisted in measuring and cutting materials to ensure precise fit for construction projects.
- Operated hand and power tools safely while adhering to safety protocols on job sites.
- Collaborated with experienced carpenters to learn techniques and improve craftsmanship skills.
- Supported installation of frameworks, roofing, and siding under supervision of skilled tradespeople.
Technician Helper
Duquette Heating and Cooling
Canaan, CT
07.2025 - 05.2026
- Assisted technicians in troubleshooting and repairing HVAC systems.
- Supported installation of heating and cooling equipment under supervision.
- Maintained tools and equipment to ensure operational efficiency.
- Learned safety protocols and adhered to industry standards during tasks.
- Organized work areas to enhance workflow and minimize hazards.
- Participated in team meetings to discuss project progress and challenges.
- Documented service calls and maintenance activities for record-keeping purposes.
- Collaborated with team members to complete projects within deadlines.
- Collaborated with team members to optimize workflow processes and improve overall productivity.
- Improved inventory management by accurately tracking supplies, tools, and parts usage.
- Developed technical skills by working alongside experienced technicians, leading to a better understanding of complex systems and the ability to troubleshoot issues independently.
Landscaper
Biasin LLC
Sheffield, MA
03.2024 - 11.2024
- Operated landscaping tools including mowers, trimmers, and blowers for efficient lawn maintenance.
- Assisted in planting trees, shrubs, and flowers according to design plans.
- Maintained cleanliness of job sites by removing debris and ensuring safety protocols were followed.
- Collaborated with team members to complete landscaping projects on schedule and within specifications.
- Assisted clients with selecting appropriate plants based on environmental conditions and aesthetics.
- Conducted regular inspections of landscapes to identify maintenance needs and recommend improvements.
- Developed efficient workflows for daily tasks, improving overall project completion times.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
Technician Helper
Independent Heating
Southfield, MA
05.2022 - 04.2024
- Streamlined communication between technicians and clients by effectively relaying important information.
- Increased accuracy of diagnostic procedures with thorough attention to detail when using testing equipment.
- Provided exceptional customer service by addressing concerns, answering questions, and resolving issues promptly.
- Enhanced equipment functionality by performing regular maintenance and repairs.
Sales Associate
Wards Garden Center
Great Barrington, MA
02.2022 - 08.2022
- Assisted customers in selecting plants and gardening supplies, enhancing overall shopping experience.
- Maintained product displays and inventory organization, ensuring visual appeal and accessibility.
- Provided knowledgeable advice on plant care and maintenance, fostering customer loyalty.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales records.
Education
High School Diploma -
Mt Everett Regional High School
Sheffield, MA05.2020
Skills
Ductwork fabrication
Heating systems
Equipment installation
Gas furnace repair
Oil heat repair
Indoor air quality
Boiler systems
Ventilation systems
HVAC troubleshooting
Heat pump systems
Leak checks
Quality-focused
Valid state driver's license
Timeline
Technician Helper
Duquette Heating and Cooling
07.2025 - 05.2026
Landscaper
Biasin LLC
03.2024 - 11.2024
Technician Helper
Independent Heating
05.2022 - 04.2024
Sales Associate
Wards Garden Center
02.2022 - 08.2022
Carpenter Apprentice
Reimer Construction
High School Diploma -
Mt Everett Regional High School