Jacob Dykens
Summary
Dedicated and efficient professional with experience at Market Basket, adept in guest communication and sanitizing, ensuring high levels of customer satisfaction. Excelled in team contribution and heavy item transport, significantly improving store cleanliness and organization. Demonstrates a strong work ethic and ability to meet diverse customer needs with precision and care.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bagger
Market Basket
02.2023 - Current
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Bagged groceries for customers quickly and accurately.
- Stacked items in bags to maximize space and prevent breakage.
- Illustrated solid work ethic and commitment through consistent attendance.
- Returned unwanted merchandise to appropriate store shelves.
Crew Member
Firehouse Subs
09.2022 - 02.2024
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Served food quickly for positive guest experiences.
- Packed fast food products in approved containers, cups, and bags.
- Scrubbed and polished counters to remove debris and food.
- Assembled and served meals according to specific guest requirements.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Dover High School
Dover, NH06-2022
Skills
- Team contribution
- Shelf stocking
- Product bagging
- Product knowledge
- Item replenishment
- Guest communication
- Heavy item transport
- Cart loading
- Guest carry-out
- Restocking items
- Bagging and carryout services
- Cleaning
- Cooking
- Sanitizing
Accomplishments
- Honors for Math & Biology
Certification
Certifications in Microsoft Office Specialist for Docs & Slides (gain through Jasperactive)
Timeline
Bagger
Market Basket
02.2023 - Current
Crew Member
Firehouse Subs
09.2022 - 02.2024
High School Diploma -
Dover High School