Jacob Eccles
Lake Charles,LA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Product Sales Specialist
CINTAS, Professional Uniform and Facility Services
12.2024 - Current
- Managed a portfolio of high-value clients, ensuring their needs were met and promoting long-term loyalty.
- Increased repeat business through diligent relationship-building efforts with existing customers.
- Built relationships with customers and community to promote long term business growth.
- Identified business opportunities through cold calling, networking, marketing and prospective database leads.
- Successfully met monthly sales quotas.
Sports Producer
Performance MVP (Formerly KLOC Tv)
09.2021 - Current
- Ran instant replay booth and local commercial breaks, or filmed the sporting event from the game's main camera angle.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Remained composed and calm in fast-paced and constantly changing environments.
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
03.2024 - 12.2024
- Facilitated clear communication between customers and company management to resolve any issues or concerns quickly.
- Developed strong client relationships, resulting in repeat business and long-term partnerships.
- Streamlined delivery processes for improved efficiency and reduced delivery times.
- Managed inventory levels to ensure timely restocking of products and minimize shortages.
Manager of Operations
PSI Recycling
01.2020 - 03.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage materials necessary for job completion.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
High School Diploma -
Saint Louis Catholic High School
Skills
- Time Management
- Performance Improvement
- Project Coordination
- Cost Control
- Team Leadership
- Relationship Building
- Customer Service
- Sales Strategies
- Operations Management
- Account Development
Recommendations
Sources available upon request.
Timeline
Product Sales Specialist
CINTAS, Professional Uniform and Facility Services
12.2024 - Current
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
03.2024 - 12.2024
Sports Producer
Performance MVP (Formerly KLOC Tv)
09.2021 - Current
Manager of Operations
PSI Recycling
01.2020 - 03.2024
High School Diploma -
Saint Louis Catholic High School
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