Jacob Eldredge
Carver,MA
Summary
Proven sales professional with 10+ years of experience building strong client relationships, exceeding goals, and guiding customers through high-stakes financial decisions. Certified in Chevrolet, Cadillac, and OnStar sales programs and recognized as a top incentive earner. Currently expanding into life insurance and real estate to help families protect what matters most.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Sales Representative
Tracy Chevrolet Cadillac
02.2022 - 04.2025
- Built long-term client relationships through trust, transparency, and personalized service, leading to strong referral and repeat business.
- Consistently ranked as a top performer and high incentive earner in OnStar SFE and other dealership reward programs.
- Certified in Chevrolet, Cadillac, and OnStar sales programs, maintaining up-to-date knowledge of vehicle tech, safety, and subscription features.
- Guided clients through purchase decisions by clearly explaining pricing, warranties, protection plans, and available financing options.
- Responded to internet leads and customer inquiries with accurate, timely information on pricing, availability, and vehicle specs.
- Collaborated with finance managers to match buyers with ideal financing solutions based on individual needs and credit profiles.
- Delivered exceptional in-person service, from initial greeting to final delivery, ensuring all vehicle add-ons and agreements were completed accurately.
- Conducted final vehicle inspections and addressed any outstanding concerns to ensure client satisfaction at delivery.
- Handled multi-channel communication across phone, email, and showroom traffic, adapting messaging to buyer intent and interest level.
- Maintained deep product knowledge and provided tailored recommendations based on client lifestyles, preferences, and budget.
- Trained new hires on consultative sales techniques, CRM usage, and the customer journey process.
- Prioritized integrity and professionalism throughout each transaction, aligning client needs with dealership goals.
Senior Sales Representative
Colonial Ford
12.2013 - 01.2021
- Drove company revenue by closing over 2,000 sales through expert negotiation, product knowledge, and client-focused service.
- Developed personalized sales strategies that consistently met and exceeded monthly and quarterly goals.
- Navigated complex inventory and supply challenges to help customers find solutions that met both their needs and timeline.
- Built trust with clients by breaking down pricing, financing, and available packages in a clear and approachable way.
- Used CRM tools to track leads, maintain customer data, and follow up consistently, helping build a loyal client base.
- Upsold extended warranties and protection plans by identifying long-term value and aligning offers with customer priorities.
- Resolved concerns quickly and professionally, turning potential objections into positive outcomes and stronger customer satisfaction.
- Mentored junior sales staff on communication, closing techniques, and effective follow-up strategies.
- Maintained strong command of Ford product lines, rebates, and invoice structures, supporting both individual and fleet sales.
- Earned consistent recognition for top-tier performance and service throughout tenure.
Education
High School Diploma -
Middleborough High School
Middleborough, MA05.2010
Skills
- Client-Centered Sales Strategy
- High-Volume Closing & Upselling
- OnStar, Cadillac & Chevrolet Product Certifications
- CRM / Lead Managment Systems
- Incentive-Based Selling & Goal Achievement
- Multi-Channel Lead Engagement (Phone, Email, In-Person)
- Team Collaboration & Cross-Department Coordination
Certification
- Certified in Chevrolet, Cadillac & OnStar Sales Programs
- Ford Motor Company Stars Certification – Renewed February 2021
- Currently enrolled in Massachusetts Real Estate Licensing Course (2025)
Timeline
Senior Sales Representative
Tracy Chevrolet Cadillac
02.2022 - 04.2025
Senior Sales Representative
Colonial Ford
12.2013 - 01.2021
High School Diploma -
Middleborough High School
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