JACOB ESPINOZA
Phoenix,AZ
Summary
Well-coordinated warehouse associate possessing extensive knowledge of three to four years of different auto parts, giving all customers exceptional service and supporting individual needs. Organized and detailed sales and stock tracker attentive to accuracy and timeliness. Reliable team member with collaborative mindset and strong work ethic.
Overview
6
6
years of professional experience
Work History
AUTOMOTIVE PARTS SHIPPING & RECEIVING ASSOCIATE
O'REILLY AUTO PARTS DISTRIBUTION CENTER
Phoenix, AZ
11.2022 - 02.2023
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Maintained clean and neat parts counter and sales floor.
- Organized parts storage and stocked inventory according to established guidelines.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
- Adhered to company guidelines for performance and compliance.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
- Read and studied catalogs to identify new market parts and capitalize on emerging trends.
- Cultivated interpersonal skills by building positive relationships with others.
SERVICE DEPARTMENT / PARTS PULLER / RUNNER
PHOENIX COURTESY CHEVROLET SERVICE DEPARTMENT
Phoenix, AZ
07.2019 - 04.2020
- Pick parts in order
- Deliver/Return parts to technicians and/or parts department
- Maintenance on golf carts weekly
- Restocking parts in specific bin locations on multiple floor levels.
- Opened bales and crates to replenish stocked items in warehouse following inventory control measures.
- Maintained detailed daily work records to accurately determine final costs for customers and supervisors.
- Retrieved raw materials from part racks for placement in assigned bin locations.
- Placed vehicle inventory numbers on parts to properly identify items for counter associates.
- Excellent communication skills, both verbal and written.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Tracked items for inventory and for conformance to company standards.
OPERATIONS OUTDOOR / INDOOR GROUNDSKEEPER
ARIZONA STATE FAIR GROUNDS
Phoenix, AZ
10.2018 - 02.2019
- Responsible for assembling and disassembling stages, tables, chairs, event equipment, moving stages ETC
- Responsible for event clean up as well as maintaining clean work area, Landscaping grounds
- Cleaning up after events such as Gun Show, Tattoo expo, State/County Fair
- Loading and unloading trucks with pallets using dollies
- Using trash compactor to compact boxes.
- Cleared public and private areas of debris before and after events.
- Removed debris and waste from outdoor areas.
- Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
SUPERVISOR -TIRE TECHNICIAN
MARIJOSI TIRE SHOP SOUTH PHOENIX
Phoenix, AZ
05.2017 - 09.2018
- Managing store as supervisor, Open/Closed Shop
- Sold/replaced/maintained tires
- Managed accounts, Cash handling
- Waste management, Cleaning
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Inspected and maintained equipment to limit operational disruptions.
- Utilized specialized tools and equipment to safely remove and install tires.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Repaired punctures by locating leaks, removing embedded objects, and patching holes.
- Used shop machinery to balance tires and align vehicles for optimal performance.
- Evaluated tire tread depth and air pressure to verify proper tire inflation.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
Education
HIGH SCHOOL DIPLOMA - Basic Education Studies
PRIMAVERA HIGH SCHOOL
Phoenix, AZ04.2014
Skills
- Packing, Scanning, Shipping, Receiving
- Conveyor Systems
- Inventory Auditing, Customer Experience
- Packing Equipment Operation
- Verbal and Written Communication
- Inventory Software, Daily Logs
- Standard Operating Procedures Understanding
- Handheld Scanners, Incoming Shipments Review
- Order Preparation, Processing
- Loading Cargo, Barcode Labeling
- Product , Materials Sorting
- Prepare Packages, Hazardous Materials
- Filling Requisition Orders
- Damage Identification, Reporting
- OSHA Standards,Inventory Replenishment
Timeline
AUTOMOTIVE PARTS SHIPPING & RECEIVING ASSOCIATE
O'REILLY AUTO PARTS DISTRIBUTION CENTER
11.2022 - 02.2023
SERVICE DEPARTMENT / PARTS PULLER / RUNNER
PHOENIX COURTESY CHEVROLET SERVICE DEPARTMENT
07.2019 - 04.2020
OPERATIONS OUTDOOR / INDOOR GROUNDSKEEPER
ARIZONA STATE FAIR GROUNDS
10.2018 - 02.2019
SUPERVISOR -TIRE TECHNICIAN
MARIJOSI TIRE SHOP SOUTH PHOENIX
05.2017 - 09.2018
HIGH SCHOOL DIPLOMA - Basic Education Studies
PRIMAVERA HIGH SCHOOL
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