Jacob Everhart
Glendale,AZ
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
Work History
Receiving Specialist
Home Depot
Glendale, AZ
11.2024 - Current
- Coordinated receipt and inspection of incoming merchandise to ensure quality standards.
- Oversaw efficient workflow in receiving area, optimizing space utilization and processes.
Order Fulfillment Associate
Home Depot
Glendale, AZ
01.2017 - 11.2024
- Managed order picking, packing, and shipping processes to ensure timely delivery.
- Supported the pro desk in pulling and shipping product.
- Drove and Maintained the pro delivery truck. Delivered product to pro customers. Coordinated with pro associates to pick up transfers from other home depot stores and deliver to pro customer.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Trained new associates on basic and advanced shipment procedures.
- Pulled orders quickly to maintain demanding productivity goals.
- Greeted customers and directed to requested products.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Hotel Reservations Agent
Best Western Hotel
Phoenix, AZ
06.2014 - 04.2016
- Assisted guests with inquiries, providing exceptional customer service and maintaining high satisfaction levels.
- Utilized various software systems for efficient reservation processing and data management.
- Participated in ongoing training programs to enhance skills and stay current on industry trends.
- Assisted guests in selecting suitable accommodations based on their preferences and budget.
Fast Food Manager
Burger King
Glendale, AZ
12.2011 - 06.2014
- Oversaw daily operations to ensure compliance with health and safety standards.
- Trained and mentored staff on customer service excellence and operational procedures.
- Analyzed sales data to forecast demand and adjust staffing accordingly for peak hours.
- Led team meetings to communicate goals, share feedback, and foster collaborative work environment.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Reconciled cash and credit card transactions to maintain accurate records.
- Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
- Correctly calculated inventory and ordered appropriate supplies.
Education
High School Diploma -
Trevor Browne
Phoenix, AZSkills
- Forklift operation
- Stock rotation
- Shipping procedures
- Teamwork and collaboration
- Teamwork
- Problem-solving
- Time management
- Cleaning and sanitizing
- Multitasking
- Reliability
- Inventory counts
Timeline
Receiving Specialist
Home Depot
11.2024 - Current
Order Fulfillment Associate
Home Depot
01.2017 - 11.2024
Hotel Reservations Agent
Best Western Hotel
06.2014 - 04.2016
Fast Food Manager
Burger King
12.2011 - 06.2014
High School Diploma -
Trevor Browne