Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jacob Farnsworth

Elma,WA

Summary

Proven leader and skilled technician, adept in diesel engine repair and team management, I significantly boosted customer satisfaction at TriTex. With a knack for problem-solving and exceptional attention to detail, I excel in fast-paced environments, ensuring both high-quality service and efficient operations. My background includes enhancing team performance and mastering new culinary techniques, showcasing versatility and a commitment to excellence.

Overview

8
8
years of professional experience

Work History

Line Cook

Hops & Drops
10.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.

Shift Lead Supervisor

TacoBell
09.2022 - 10.2023
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Promoted a positive work environment through open communication and effective conflict resolution strategies.
  • Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
  • Monitored employee performance, providing constructive feedback and coaching as needed to support professional growth and skill development.
  • Ensured compliance with company policies, safety regulations, and industry best practices.
  • Served as a liaison between staff members and upper management, facilitating effective communication channels for information sharing and issue resolution.

Assistant General Manager/Floor Technician

TriTex
03.2016 - 09.2022
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
  • Installed new systems and components in vehicles.
  • Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
  • Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.

Education

GED -

Clark College
Vancouver, WA
06.2013

Skills

  • Time Management
  • Attention to Detail
  • Highly motivated
  • Cleaning and organization
  • Customer Service
  • Problem-Solving
  • Food safety knowledge
  • Kitchen Sanitization
  • Diesel Engine Repair
  • Vehicle inspections
  • Auto and engine repair

Affiliations

  • Contract work for Toutle School Districts and Weyerhaeuser

Timeline

Line Cook

Hops & Drops
10.2023 - Current

Shift Lead Supervisor

TacoBell
09.2022 - 10.2023

Assistant General Manager/Floor Technician

TriTex
03.2016 - 09.2022

GED -

Clark College

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Jacob Farnsworth