Jacob Ficara
League City,TX
Summary
Hardworking operations management specialist experienced in improving workflows, allocating resources and leading teams. Brings skills in communication and problem-solving. Looking to put knowledge and abilities to good use in challenging position with room for growth focused on continuous optimization.
Overview
6
6
years of professional experience
Work History
Operations Manager / Safety Trainer
Wilson Air Center
Houston, TX
06.2021 - Current
- Provided adequate staffing and resources for private and chartered aircraft to ensure on-time arrivals and departures.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Coordinated fuel orders to maximize profits with a fluctuating market, and performed quality control inspections to maintain FAA fuel standards.
Line Service Supervisor
Wilson Air Center
Charlotte, NC
10.2018 - 06.2021
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Used time-management skills and proper planning to position and service aircraft as timely and efficiently as possible.
- Assessed employee work and improved performance with servant leadership and positive reinforcement approaches.
Cryptologic Linguist
US Army
Monterey, CA
06.2017 - 06.2018
- Prepared and presented translations or transcription of communications.
- Provided general linguistic support for military operations to interpret meetings, conferences and interviews.
Commercial HVAC Technician
TEAM Mechanical
Fort Mill, SC
03.2016 - 05.2017
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of malfunction
- Worked overtime, holidays and weekends to accommodate company needs.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
Education
Associate of Science - Construction Management
Central Piedmont Community College
Charlotte, NC05.2019
High School Diploma -
Community School of Davidson
Davidson, NC06.2017
Skills
- 2022 AIN 6th Best FBO Line Service
- Titan Fuels ACE certified in compliance with FAR 139321
- Honorable Veteran
- History of Advancement
Timeline
Operations Manager / Safety Trainer
Wilson Air Center
06.2021 - Current
Line Service Supervisor
Wilson Air Center
10.2018 - 06.2021
Cryptologic Linguist
US Army
06.2017 - 06.2018
Commercial HVAC Technician
TEAM Mechanical
03.2016 - 05.2017
Associate of Science - Construction Management
Central Piedmont Community College
High School Diploma -
Community School of Davidson
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