Jacob Filipiak
Charotte,nc
Summary
Dynamic sales leader with a proven track record at CPI Security Systems Inc., adept in client relationship management and sales expertise. Leveraged exceptional customer service and strategic sales planning to consistently exceed sales targets. Skilled in building lasting client relationships and driving revenue growth through effective team leadership and innovative sales strategies.
Overview
4
4
years of professional experience
Work History
Inside Sales Representative
Professional Sports Publications
09.2024 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Sales Manager
CPI Security Systems Inc.
12.2023 - 08.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Representative
Top Tier
02.2022 - 09.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Restaurant Manager
Cava Grill
02.2021 - 01.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
Business
Providence High School
Charlotte, NC06.2023
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Relationship development
- Email and phone etiquette
- Upselling and cross selling
- Driven
- Interpersonal communication
- Client relationship management
- Cold calling expertise
- Sales expertise
- Goal setting
Timeline
Inside Sales Representative
Professional Sports Publications
09.2024 - Current
Sales Manager
CPI Security Systems Inc.
12.2023 - 08.2024
Sales Representative
Top Tier
02.2022 - 09.2022
Restaurant Manager
Cava Grill
02.2021 - 01.2022
Business
Providence High School
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