Jacob Finning
Wiggins,CO
Summary
Resourceful Diesel Mechanic known for productivity and efficient task completion. Specialize in engine diagnostics, preventative maintenance, and electrical systems troubleshooting. Excel in problem-solving, time management, and teamwork to deliver reliable vehicle performance and extend service life.
Overview
11
11
years of professional experience
Work History
Mobile Diesel Mechanic
Mikes Mobile LLC
Brighton, Colorado
06.2023 - Current
- Diagnosed mechanical issues in diesel engines and related systems.
- Performed routine maintenance on various types of diesel vehicles.
- Repaired and replaced faulty components using specialized tools and equipment.
- Collaborated with team to ensure timely completion of service requests.
- Maintained accurate records of repairs and maintenance performed on vehicles.
- Trained junior mechanics on best practices and safety procedures.
- Installed new parts such as radiators, injectors, hoses, belts, alternators, starters .
- Performed preventative maintenance on diesel engines and equipment.
- Diagnosed mechanical problems and made necessary repairs.
- Worked with a team of mechanics to complete projects efficiently within time limits.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Followed safety guidelines while performing repair work on heavy-duty vehicles.
- Repaired fuel injection systems, turbochargers, brakes, and exhaust systems.
- Cleaned and lubricated parts before reassembly of the unit, engine, vehicle .
- Replaced worn or damaged components such as spark plugs, air filters, and oil filters.
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
- Rebuilt faulty hydraulic systems including pumps and cylinders.
- Assisted in the removal of engines from vehicles in order to replace them with new ones.
- Welded broken metal parts using oxyacetylene torches and electric arc welders.
- Tested electrical circuits for faults using diagnostic computers.
- Adjusted engine timing to factory specifications.
- Conducted test drives before and after repair services.
- Ran diagnostics on heating and cooling systems to trace faults and completed skilled repairs.
- Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues.
- Rewired ignition systems, lights and instrument panels.
- Conferred with customers to obtain descriptions of vehicle problems and discuss repair requirements.
- Installed accessories and non-OEM components to meet vehicle operator needs.
- Read and interpreted standards, drawings and blueprints and pinpointed inspection needs for repair work.
- Responded promptly to customer requests for roadside assistance services.
- Diagnosed vehicle issues and provided on-site support for stranded vendors.
- Communicated effectively with customers to assess needs and provide reassurance.
- Collaborated with dispatch teams to optimize response times and service routes.
- Provided detailed documentation of each job performed including parts used, labor time spent and other relevant information.
- Performed on-site diagnostics to identify and resolve customer vehicle issues.
- Adhered to safety protocols and safe work practices to reduce likelihood of injury.
- Utilized advanced diagnostic tools such as scanners, meters. to diagnose problems quickly and accurately.
- Operated company vehicles in accordance with applicable laws and regulations at all times while on the job.
- Communicated effectively with customers regarding repair estimates, options available, and estimated completion times for repairs and services rendered.
- Negotiated service rates with providers to ensure cost-effective service delivery.
- Managed sensitive customer information with confidentiality and care.
- Managed a high volume of emergency calls with professionalism and empathy.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Input detailed and accurate service invoices through Quickbooks daily.
Warehouse Facility Manager
IHC Scott
Denver, Colorado
11.2019 - 06.2023
- Established and maintained good relations with customers, vendors and transport companies.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Generated warehouse shipping documents, packing lists and invoices.
- Operated forklifts to fill or empty overhead spaces.
- Loaded trucks for outbound orders and unloaded trucks for inbound orders.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Compiled, sorted and filed records of product orders, business transactions and other activities.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Trained staff on material handling processes to reduce shipping times.
- Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
- Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.
- Minimized expense spending by procuring entire equipment inventory to ensure optimal cost savings.
- Supported senior leadership during executive decision-making processes by documenting equipment transfers and sales details.
- Supervised employees to promote optimal productivity in job tasks and duties.
- Communicated with upper management and drivers to build lasting relationships.
- Reduced process lags by supervising maintenance employees while delegating assignments to promote optimal productivity.
- Diminished workflow downtime by managing minimum and maximum volume process to meet demand.
- Designed and built several vehicles to meet specific job requirements.
- Identified issues with work vehicles and put in maintenance requests with shop department.
- Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
- Secured optimal employee performance by managing reward and disciplinary programs.
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
- Scheduled and monitored on-site inspections of facility.
- Inspected equipment, facility grounds, external building structure and systems on regular basis.
- Maintained cleanliness and presentation standards to increase appeal of facility.
- Prioritized and performed routine maintenance to keep facility in excellent shape.
- Established department goals and deadlines.
- Monitored facility to foster safety, security and consistent maintenance.
- Supervised maintenance and repair of machinery and electrical and mechanical systems.
- Directed warehouse activities and defined storage and organization requirements.
- Drafted and enforced preventive maintenance schedule for facility systems and equipment.
- Prioritized and organized tasks to efficiently accomplish service goals.
Mobile Repair Mechanic
U-Haul International
Denver, CO
09.2017 - 11.2019
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Conducted test drives and adjusted controls and systems to verify vehicle serviceability.
- Kept detailed records of repairs, labor involved and parts used.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Connected electrical wiring to control panels and electric motors.
- Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
- Utilized standard procedures to conduct accurate emissions tests.
- Assessed tread depth and discussed safety levels with customers.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Conducted inspections and tests to verify safety and compliance with emissions limits.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Assessed vehicle symptoms and malfunctions to support troubleshooting and diagnoses.
- Documented labor time and materials used in company software programs.
- Collaborated with Repair Dispatch Manager to delegate repair duties and maintain customer satisfaction.
- Collaborated with Repair Dispatch Manager to delegate repair duties and maintain customer satisfaction.
- Tracked mechanical and repair problems and discussed solutions with shop leadership.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Performed routine and reparative maintenance for company freight and trucks.
- Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Completed standard inspections to assess wear and damage to vehicles.
- Examined critical vehicle systems and parts to determine appropriate repairs and costs.
- Detected combustible gas and refrigerant leaks using special instruments.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Conducted test drives before and after repair services.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
General Manager
U-Haul International
Golden, Colorado
07.2016 - 09.2017
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Tracked monthly sales to generate reports for business development planning.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Controlled regulatory risks by overseeing corporate compliance visits and adhering to protocol.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Implemented effective customer service surveys to encourage feedback.
- Formed and sustained strategic relationships with clients.
- Identified and solved complex strategy problems to drive organizational goals.
- Elevated resource allocation, accurately controlling expenses.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Oversaw electrical updates, vehicle maintenance, client relations and IT procedures.
- Managed daily operations and customer relations.
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Monitored progress by establishing plans, budgets and measuring results.
- Contributed to organizational initiative to achieve weekly sales, budget and other targeted goals.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Conducted training and offered staff development opportunities to decrease process lags.
- Interviewed, hired and trained staff to meet company objectives.
- Improved customer service wait times to mitigate complaints.
- Mitigated escalated issues to drive customer satisfaction.
- Relayed customer feedback to cross-functional teams to improve products and services.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Evaluated employee job performance and motivated staff to improve productivity.
- Delivered continuous training to associates to maximize performance and customer relations skills.
Customer Service Representative
U-Haul International
Arvada, CO
05.2015 - 07.2016
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Analyzed customer activity to promote safe and secure environment.
- Answered inbound calls, chats and emails to facilitate customer service.
- Answered customer questions and addressed concerns resulting in reduction in customer complaints.
- Set up and activated customer accounts.
- Upheld privacy and security requirements for customer information.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Organized client contracts, records, reports and agendas to strengthen traceability.
- Rolled out operational improvements and solutions to deliver top-notch customer service.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
Education
High School Diploma -
Mapleton Expeditionary School of The Arts
Thornton, CO05.2015
Skills
- Supplier Contracts Management
- Equipment Installations and Maintenance
- Employee Supervision and Task Delegation
- Performance Assessments
- Service Planning and Scheduling
- DOT Inspections
- Reliable and Trustworthy
- Customer Service
- First Aid/CPR
- Working Collaboratively
- Friendly, Positive Attitude
- Team Management
- Relationship Building
- Critical Thinking
- Conflict Resolution
- Training & Development
- Microsoft Office/Quickbooks
- Computer Skills
- People Skills
- Maintenance
- Computerized Diagnostics
- Diagnostics Systems
- Attention to Detail
- Problem-Solving
- Motor Repairs
- Engine Tuning and Analysis
- Electrical System Maintenance
- Vehicle Inspections
- Repair Cost Estimation
- Ignition Wiring
- Battery Testing
- Preventative Maintenance
- Multitasking and Prioritization
- Coordination with Service Team
- Generator Preventive Maintenance
- Parts Repair and Refurbishment
- Air Conditioning Service
- Physical Stamina
- Work Orders and Documentation
- Hardworking and Dedicated
- Vehicle Operation and Assessment
- Inventory Management
- Customer Relations
- Mechanical Troubleshooting
- Hydraulic system repair
- Heavy equipment repair
- Welding and fabrication
Timeline
Mobile Diesel Mechanic
Mikes Mobile LLC
06.2023 - Current
Warehouse Facility Manager
IHC Scott
11.2019 - 06.2023
Mobile Repair Mechanic
U-Haul International
09.2017 - 11.2019
General Manager
U-Haul International
07.2016 - 09.2017
Customer Service Representative
U-Haul International
05.2015 - 07.2016
High School Diploma -
Mapleton Expeditionary School of The Arts