Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jacob Flachs

Quincy,IL

Summary

Encouraging manager and analytical problem-solver with nearly 20 years experience, talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Self-reliant with mechanical and methodical mindset. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

26
26
years of professional experience
1
1
Certification

Work History

District Manager - Above Restaurant Leader

KBP Brands
Quincy, IL
11.2003 - Current
  • Drove sales for 7 stores in district, generating $12.25 million in annual volume.
  • Managed and motivated team to increase revenue 11% YOY, 7% YO2Y.
  • Spearheaded routine operations and special program initiatives for regional group.
  • Supervised 7 locations, over 200 employees, to enforce high-quality standards of operation.
  • Built positive and productive relationships with store and field leadership.
  • Improved operational standards, personnel moves, and merchandising strategies.
  • Modeled best practices for sales and customer service.
  • Oversaw and managed P&L to maximize profits.
  • Assessed vendor services for compliance with company policies.
  • Managed local and national vendor and contractor relations and negotiations across 7 facilities

E5 Sergeant

Illinois Army National Guard
Quincy, IL
03.2006 - 03.2013
  • Managed safe handling of firearms, chemical agents, heavy transport equipment, and ammunition.
  • Completed investigations to include disciplinary reports, grievances and suspected thefts.
  • Verified documentation of equipment on arsenal issue log and maintained logs through service time frame
  • Developed communication documents, policies and required correspondence and maintained records accurately.
  • Demonstrated working knowledge of heavy equipment vehicles, firearms, firearm safety and key control procedures.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Enforced technical and tactical training standards to accomplish unit mission objectives
  • Conducted personal and professional counseling, routine inspections and physical fitness tests
  • Maintained health, welfare and combat readiness of personnel within platoon
  • Trained, supervised and organized over 16 soldiers and personnel

Education

High School Diploma -

Quincy Notre Dame
Quincy, IL
05.2007

Skills

  • Effective Customer Service
  • Travel Arrangement Coordination
  • Equipment Use Monitoring
  • Performance Tracking and Evaluations
  • Seasonal Planning
  • Employee Directing Coaching and Motivation
  • Food Safety and Sanitation
  • Problem Anticipation and Resolution
  • Restaurant Management
  • Facility Oversight & Vendor Relationships
  • Managing Operational Processes, Planning, Efficiency, & Standards
  • Business Development and Planning

Accomplishments

  • Used Microsoft Excel/Office to develop inventory tracking, scheduling, and performance driven spreadsheets.
  • Supervised team of over 200 staff members over a 200 mile radius.
  • Spearheaded and led the transition from previous franchise owner Duryea Group to KBP Brands driving results to grow from 5 units to 45 units over 2 1/2 years assisting KBP in expanding their portfolio over several QSR brands.
  • Assisted in the coordination, execution, and hands on construction of 2 new store builds and 3 remodels.
  • Completed Warrior Leaders Course with top marks.
  • Received several awards through military service including the Army Commendation Medal.
  • Actively served in OIF 2008 and conducted line haul logistic operations as both transport and convoy security holding 'Top Security' clearance.

Certification

ServSafe Food Manager Certified

ServSafe Testing Proctor Certified

Timeline

E5 Sergeant

Illinois Army National Guard
03.2006 - 03.2013

District Manager - Above Restaurant Leader

KBP Brands
11.2003 - Current

High School Diploma -

Quincy Notre Dame

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Jacob Flachs