Jacob Foster

I follow post orders assignments. I encourage other correction officers to utilize the wearing of body worn cameras for the safety and protection of staff and the incarcerated population. I make periodic/staggered rounds to ensure the safety of offenders assigned to my posts. I also enforce the inmate handbook and policies. The fruit of that minimizes the possibilities of escapees. I use de-escalation tactics while dealing with offenders, when necessary. I also use physical force, unarmed self-defense, firearms and/or other force to detain or secure incarcerated persons. I conduct rounds to inspect cells, recreation areas, and dining rooms for cleanliness. These are some of the things I've consistently done during my time as a correction officer. I also monitor and direct inmate movement during meals, pill call at the infirmary, education programs, worksites, and other locations. There's a myriad of things that come along with being a correction officer; some of my main daily objectives are to enforce the rules, protect myself and staff, and make sure the incarcerated population are safe and secured in their assigned areas. I'm experienced with working with all levels of incarcerated individuals including the following: death row, RTU, and reception center. I'm apart of two additional department teams, the Crisis Intervention Team and Crisis Response Team.

I was a multi-unit leader with a passion for developing talent that drove operational excellence.

Operations: 40%

Leadership Development: 40%

Paperwork: 20%

I was responsible for the overall success of my store locations. This included the following:

• engaging my teams by building a healthy work culture
• Being people driven first, then metric driven
• Consistently coaching my General Managers to be the best they can b
• Hosting meetings with General Managers to go over monthly metrics which included food costs, speed of service, order accuracy, guest experience, and labor
• I facilitated weekly store audits. This was completed during one of my site visits each week
• I also conducted individual leadership development meetings with all of my General Managers and some Assistant General Managers
• I promoted the vision and mission of the franchise owner to the company. I did this by making sure it was cascaded from the owner, myself, and to all other levels of leadership

As a Director of Operations, I was responsible for the actions of the team and the overall reputation of the business. I played a pivotal role in our ability to achieve excellent operational execution, uphold a remarkable environment, and maintain a balanced profitability. It was my duty to be people oriented and results driven.

Below are some of the things I executed on a daily basis:

• troubleshoot problems that arise, problem solve, and make quick decisions on a daily basis
• Set goals and motivate the team towards achieving those goals
• Proven ability to recognize strengths and passions in others
• Desire to develop people of all ages and skill levels
• Ability to work in a fast-pace, high volume environment
• Excellent communication (verbal and written), interpersonal, teamwork, and leadership skills
• Customer service oriented
• Proven leadership skills
• Desire to grow and be developed as an individual
• Strong business acumen
• Demonstrated ability to manage multiple projects and prioritize time
• The ability to drive an area of business and achieve significant results with minimal supervision
• Focus on leadership development for myself and others

In addition to following company policies and procedures, principal responsibilities include: make sure great tasting, high quality food is served. Help to resolve food quality issues. Support food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed. Resolve customer incidents and work to ensure positive customer experiences. Help to monitor crew breaks, shift changes, shift meetings, and line schedules. Develop and cross train all front of house team members. Assist with team member performance reviews. Develop future shift managers. Assisting with miscellaneous office administration duties such as: banking, cash handling policies, and office paperwork. Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary. Ensuring the proper quantity of supplies are available as needed

I was responsible for driving engagement and brand affinity across all media platforms. I collaborated with the Social Media Director to develop dynamic content and marketing strategies to heighten engagement and growth for the church. Own content strategy roadmap. Produce and execute effective copy for all print and digital marketing properties. I maintained a distinct brand tone and voice, delivering key messages across all touch points, while telling brand stories in a clear, understandable way that resonates with our audiences. Understand consumer and social trends, and the changing digital landscape to publish timely and relevant content. I explored new ways to connect and grow online brand communities. Track social analytics and KPIs and identify areas to optimize online marketing performance. Keep organized records of metrics and results of past campaigns.

• Perform a variety of hair cutting and styling services.
• Maintain a clean and organized workspace, adhering to health and safety regulations.
• Engage with clients to understand their needs and preferences while providing expert advice on styles and products.
• Build lasting relationships with clients through excellent guest service, ensuring a positive experience during each visit.
• Provide an atmosphere that’s suitable for any and everyone

In addition to following company policies and procedures, principal responsibilities include: make sure great tasting, high quality food is served. Help to resolve food quality issues. Support food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed. Resolve customer incidents and work to ensure positive customer experiences. Help to monitor crew breaks, shift changes, shift meetings, and line schedules. Develop and cross train all front of house team members. Assist with team member performance reviews. Develop future shift managers. Assisting with miscellaneous office administration duties such as: banking, cash handling policies, and office paperwork. Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary. Ensuring the proper quantity of supplies are available as needed. My daily goal was to support the General Manager in all their endeavors and to promote their vision for the team

In addition to following company policies and procedures, principal responsibilities include: make sure great tasting, high quality food is served. Help to resolve food quality issues. Support food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed. Resolve customer incidents and work to ensure positive customer experiences. Help to monitor crew breaks, shift changes, shift meetings, and line schedules. Develop and cross train all front of house team members. Assist with team member performance reviews. Develop future shift managers. Assisting with miscellaneous office administration duties such as: banking, cash handling policies, and office paperwork. Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary. Ensuring the proper quantity of supplies are available as needed