Summary
Overview
Work History
Education
Skills
Affiliations
Activities
Timeline
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Jacob Frazier

Jacob Frazier

Austin,TX

Summary

Senior Management major at Texas State University with a minor in International Business. Proven experience in retail, food, and hospitality industries, demonstrating strong customer service and sales operations skills. Committed to continuous improvement and eager to contribute effectively in a dynamic work environment. Ready to tackle new challenges and add value to teams and organizations.

Overview

4
4
years of professional experience

Work History

Supervisor of Activity & Events

Holiday Inn Club Vacations Resort
Canyon Lake, Texas
06.2025 - Current
  • Oversee the planning and execution of resort activities, events, and guest promotions. Lead a team of activity assistants to ensure a fun, safe, and engaging experience for all guests. Collaborate with resort leadership to enhance the overall guest experience through creative programming and high-quality service.

Activities Assistant

Holiday Inn Club Vacations Resort
Canyon Lake, Texas
04.2025 - 06.2025
  • Assisted in planning and organizing recreational activities for residents.
  • Coordinated schedules for group events and individual activities.
  • Engaged residents through interactive games and social gatherings.

Sales Associate

Brooks Brothers
05.2022 - 08.2022
  • Sales associate at Brooks Brothers with a focus on delivering excellent customer service, meeting sales goals, and maintaining a polished store environment
  • Skilled in client relations, product knowledge, and POS operations
  • Committed to upholding the Brooks Brothers brand standards and creating a positive shopping experience

Leasing Agent

Villages on Telluride
08.2021 - 12.2021
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.

Team Lead

Over the Top Waffle Shoppe
05.2021 - 08.2021
  • Dedicated to delivering exceptional customer service, driving sales, and maintaining a welcoming environment
  • Skilled in transactions, product knowledge, and ensuring a clean store

Education

Bachelor of Management - International Business

Texas State University
San Marcos, TX
12-2025

High School Diploma -

Saint John XXIII College Preparatory
05.2021

Skills

  • Customer Service
  • Point of Sale (POS) Systems
  • Sales Operations
  • Advertising
  • Problem-solving skills
  • Time management
  • Teamwork and collaboration
  • Customer service
  • Employee management

Affiliations

  • Studied business communication, cross-cultural awareness, and professional skills through coursework and company visits in Netherlands, Germany, and Portugal. Gained firsthand experience with international business practices and workplace culture.

Activities

  • Volunteered 100+ hours at Houston Food Bank
  • Volunteered 20+ hours at Yahweh Women's Shelter
  • Kappa Sigma Fraternity; Social Media Chair, Social Team, T-Shirt Chair, Rush Team

Timeline

Supervisor of Activity & Events

Holiday Inn Club Vacations Resort
06.2025 - Current

Activities Assistant

Holiday Inn Club Vacations Resort
04.2025 - 06.2025

Sales Associate

Brooks Brothers
05.2022 - 08.2022

Leasing Agent

Villages on Telluride
08.2021 - 12.2021

Team Lead

Over the Top Waffle Shoppe
05.2021 - 08.2021

Bachelor of Management - International Business

Texas State University

High School Diploma -

Saint John XXIII College Preparatory