Jacob Frisinger
Bismarck,ND
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Able to understand others' issues or queries and direct them to them the right area while maintaining good communication and friendliness throughout the interaction.
Overview
3
3
years of professional experience
Work History
Server
Old 10 Bar And Grill
04.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Concessions Worker
Grand 22 Theaters
10.2021 - 08.2023
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Responded to customer complaints to help resolve issues.
- Inspected stock to guarantee adequate quantity to meet customer demands.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Cook
Mackenzie River Bar And Grill
04.2020 - 09.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
Education
High School Diploma -
Century High School
Bismarck, ND05.2023
Skills
- Able to work well and communicate with others
- Warm and Friendly
- Patron Experiences
- Ability to Lift 30 Pounds
- Listen to and evaluate others' opinions
- Problem solver
- Can-Do Attitude
Timeline
Server
Old 10 Bar And Grill
04.2023 - 08.2023
Concessions Worker
Grand 22 Theaters
10.2021 - 08.2023
Cook
Mackenzie River Bar And Grill
04.2020 - 09.2021
High School Diploma -
Century High School
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