Summary
Overview
Work History
Skills
Timeline
Generic

Jacob Frost

North Highlands,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

HARDLINE SUPERVISOR/POWER ZONE & GARDEN CENTER

ARMY AIR FORCE EXCHANGE SERVICE
01.2018 - 01.2021

Power Zone/Electronics Duties:

  • Supervising 2 associates
  • Use salesmanship and courtesy to sell products to customers
  • Assist customers with all needs including troubleshooting technology issues, recommending product, and providing information on newly released product
  • Operate a cash register or other sales related equipment such as hand held devices
  • Developed Microsoft Excel Appliance reference binder for McClellan main store
  • Practice loss prevention procedures and perform other related retail duties as assigned
  • Build fixtures, gondolas, planogram, and displays
  • Assemble product displays


Garden Center Duties:

  • Supervise 2 associates
  • Ensures plants, flowers, and other inventory for the garden shop are well maintained
  • Assist customers with outdoor/garden questions including recommendations
  • Orders plants, flowers, fruit and vegetables
  • Ensures shelves are well stocked and displays are orderly and signed
  • Part of the annual store-wide inventory team
  • Awarded for personal service, concern for customers, amiable disposition and knowledge of AAFES/Retail policies and business procedures

SALES ASSOCIATE

WALMART
01.2014 - 01.2015
  • Assisted with new store setup, including but not limited to: building fixtures, gondolas, planogram, and displays
  • Inventoried and stocked merchandise
  • Offloaded trucks
  • Responsible for cashiering and conducting online orders for customers
  • Knowledge and use of a hand-held scanner for assisting customers

CUSTOMER SERVICE CASHIER

CIRCLE K, CASHIER
01.2013 - 01.2013
  • Provided excellent, at all times, especially during heavy customer flow
  • Performed cashier/money transactions
  • Responsible for running a gasoline console, money order machine, gift card machine and
  • California Lottery transactions, often simultaneously
  • Maintained store upkeep, inside and out, keeping it in a clean, well-stocked, and organized condition at all times
  • Received inventoried and verified deliveries
  • Controlled merchandise and spoilage
  • Assisted in stocking and maintaining inventory
  • Performed all other duties as assigned

SALES ASSOCIATE

ARMY AIR FORCE EXCHANGE SERVICES
01.2011 - 01.2013
  • Used salesmanship and courtesy to sell products to customers
  • Assisted customers with all needs
  • Operated a cash register or other sales related equipment
  • Practiced loss prevention procedures and performed other related retail duties asassigned
  • Built fixtures, gondolas, planogram, and displays
  • Assembled all product displays for the garden shop
  • Maintained plants, flowers, and inventory for the garden shop
  • Assisted customers with questions regarding outdoor/garden" questions includingrecommendations
  • Inventoried and stocked merchandise
  • Part of the annual store-wide inventory team
  • Awarded for personal service, concern for customers, amiable disposition and knowledgeof AAFES/Retail policies and business procedures

CASHIER

ARMY AIR FORCE EXCHANGE SERVICE
01.2008 - 01.2009
  • Entered purchases into cash register to calculate total purchase price
  • Complete check and bankcard transactions according to established procedures
  • Counted money, gave change and issued receipt for funds received
  • Balanced cash drawer and receipts and documented any discrepancies
  • Kept register area neat and stocked with necessary supplies

Skills

  • Establishing Work Schedules
  • Item Scanning
  • Issue Refunds
  • Display Building
  • Cash Register Operations
  • Retail Industry Experience
  • Customer Satisfaction
  • Job Assignments
  • Adaptable and Flexible
  • Goal-Driven
  • Retail Sales Customer Service
  • Safety and Cleanliness Standards
  • Store Presentation
  • Merchandise Quality Assurance
  • Strong Communication and Interpersonal Skills
  • Customer Needs Assessments
  • Positive Customer Engagement
  • Superior Work Ethic
  • Engaging with Diverse Customers
  • Handling Complaints
  • Customer Inquiries
  • Payment Transactions
  • Product Assessments
  • Delegation and Supervision
  • Loyalty Programs
  • Manage Employees
  • Store Layouts

Timeline

HARDLINE SUPERVISOR/POWER ZONE & GARDEN CENTER

ARMY AIR FORCE EXCHANGE SERVICE
01.2018 - 01.2021

SALES ASSOCIATE

WALMART
01.2014 - 01.2015

CUSTOMER SERVICE CASHIER

CIRCLE K, CASHIER
01.2013 - 01.2013

SALES ASSOCIATE

ARMY AIR FORCE EXCHANGE SERVICES
01.2011 - 01.2013

CASHIER

ARMY AIR FORCE EXCHANGE SERVICE
01.2008 - 01.2009
Jacob Frost