Summary
Overview
Work History
Education
Skills
Accomplishments
Navy achievement medal, letter of accommodation, FLOC, Maintainer of the year
Languages
Timeline
Generic

Jacob Garza

Fleming Island

Summary

Versatile and results-oriented professional with a proven track record at JAG Boilers LLC, excelling in operations management and customer service. Demonstrated ability to enhance team efficiency and foster a positive work environment, achieving significant improvements in customer satisfaction. Skilled in food preparation and allergy awareness, adept at navigating local regulations and permit acquisition.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Solutions-focused Aviation Ordnanceman well-educated in proper protocols for stowing, assembling and loading aerial mines, torpedoes, missiles and rockets. Comprehensive experience testing and maintaining air-launched guided missiles. Adept at supervising operation of aviation ordnance shops, armories and stowage facilities.

Seasoned Explosives Worker demonstrates thorough understanding of blasting techniques to safely accomplish ordinance tasks. Skilled developer of proficient and responsible blasting plans meeting industry standards. Intensely examines protocols and resolves issues with clear communication for all relevant entities.

Developed advanced skills in weapon systems and maintenance within high-stakes aviation environment. Demonstrates ability to adhere to strict safety protocols and operational procedures. Seeking to transition into new field, leveraging technical expertise and attention to detail for impactful results.

Overview

18
18
years of professional experience

Work History

Food Truck Operator

JAG Boilers LLC
05.2020 - Current
  • Greeted customers, answered menu questions and responded to complaints.
  • Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
  • Accepted orders and packed food for takeout and delivery.
  • Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
  • Adhered to all necessary permits and regulations required for food truck operation, ensuring full compliance with local laws and requirements.
  • Managed financial aspects of the food truck operation including budgeting expenses, tracking sales data, and submitting daily cash deposits accurately.
  • Scheduled staff efficiently according to anticipated business levels, ensuring optimal coverage during peak times without overstaffing during slower periods.

Aviation Ordnanceman

United States Naval Service
02.2012 - 12.2020
  • Maintained high levels of readiness by participating in regular training exercises simulating real-world combat scenarios involving aviation ordnance usage.
  • Expedited mission preparation by assisting in the timely requisition, receipt, and issue of aviation ordnance materials.
  • Maximized aircraft availability through proficient troubleshooting and repair of complex weapon systems malfunctions during flight operations.
  • Enhanced team morale by fostering a positive work environment while upholding strict safety standards during day-to-day operations involving aviation ordnance handling procedures.
  • Increased accuracy in munitions tracking by maintaining detailed records of all ordnance received, stored, issued, and expended.
  • Improved team communication by implementing a standardized system for reporting ordnance-related issues during flight operations.
  • Demonstrated adaptability when deployed abroad, overcoming language barriers and cultural differences to effectively coordinate with foreign military personnel regarding aviation ordnance matters.


Restaurant Manager

Tj Ribs
01.2007 - 03.2011
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.

Education

Associate of Arts - Construction Management

Florida State College
Jacksonville, FL
12-2026

Skills

  • Food preparation
  • Allergy awareness
  • Menu development
  • Supply ordering
  • Vehicle maintenance
  • Permit acquisition
  • Local regulations
  • Money handling
  • Menu pricing
  • Customer service
  • Reliable and responsible
  • Problem-solving
  • Critical thinking
  • Collaboration and teamwork
  • Operations management

Accomplishments

    Duct Diver, Brake Rider, Move Director, Plane Captain, Final Checker, Aviation Ordnanceman Collateral Duty Inspector, Team Leader, QASO(Quality Assurance Safety Observer), Enlisted Surface Warfare Qualified Enlisted Aviation Warfare Qualified, Information Dominance Warfare Qualified, Flight Deck Coordinator, Tire and Wheel Qualified on both F-18(C-F) and P-8(A) aircraft.

Navy achievement medal, letter of accommodation, FLOC, Maintainer of the year

The Navy Achievement Medal is a military decoration awarded to members of the U.S. Navy or U.S. Marine Corps for significant contributions to the mission or performance beyond what is normally expected of their duties. The award recognizes outstanding achievement or meritorious service and is often given for specific acts of leadership, initiative, or performance in a particular assignment.

The FLOC is essentially the sailor's first point of contact for guidance, counseling, or any issues related to their work and development. In a broader sense, the term highlights the importance of a sailor's immediate chain of command in providing support and fostering professional growth.

Maintainer of the year is awarded to the top Maintainer throughout the squadron involving all personnel in the same pay grade. Its shows that you excel above all peers involving knowledge and work ethic. 

Languages

Spanish
Limited Working

Timeline

Food Truck Operator

JAG Boilers LLC
05.2020 - Current

Aviation Ordnanceman

United States Naval Service
02.2012 - 12.2020

Restaurant Manager

Tj Ribs
01.2007 - 03.2011

Associate of Arts - Construction Management

Florida State College
Jacob Garza