Jacob Gdula

Motivated Information Technology graduate looking for a position to apply technical skills in networks, cybersecurity, and system analysis. Eager to contribute problem-solving abilities, inventive thinking, and collaborative cooperation to help achieve organizational goals and promote ongoing technical improvement.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

• Capable of diagnosing and resolving hardware, software, and networking issues.
• Solid understanding of TCP/IP, DNS, DHCP, LAN/WAN, and fundamental network security measures.
• Familiar with Windows, Mac, and Linux environments, including user account administration and system configuration.
• Knowledge of security principles, threat detection, and basic risk management strategies.
• Strong analytical and problem-solving skills for identifying and resolving technical issues quickly.
• Proficient in Microsoft Office Suite, Active Directory, and various productivity and collaboration tools.
• Skilled in PC assembly, peripheral setup, and performing routine maintenance.
• Experienced in explaining technical concepts to non-technical users.
• Comfortable working in teams to support diverse IT needs.
• Background in handling modest IT projects, creating documentation, and coordinating with third-party vendors.
• Quick to learn new systems and technologies; able to work independently or collaboratively.