Hi, I’m
Jacob Germany
Forest Park,IL
Summary
Customer-oriented, strategic-thinking sales professional with over two years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Dependable individual with the vision to see opportunity where others have failed. An inspiring sales-driven employee with impeccable relationship building skills. Looking for a Technical Sales Representative role with an organization in Chicago, IL. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
years of professional experience
Work History
Henkel AdhesivesIndianapolis, IN
Technical Sales Representative
07.2022 - 07.2023
Job overview
- Assessed customer needs, explained complex technical information and provided information regarding useful products and promotions.
- Identified products and services that would be best fit for customer projects.
- Reported and presented sales, leads and new contacts to management when appropriate.
- Pleasantly greeted customers both in-person and on phone, providing exceptional assistance and service and promoting lasting business relationships.
- Hosted customer meetings to discuss specifications and budgets to reach specific objectives.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Collaborated with new customers to give details about company offerings.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- utilized Henkel’s Customer Relationship Management (CRM) tools to manage the sales and customer management processes.
- Responsible for the sales and service of Industrial Adhesives used in OEM Furniture and Building Components (Window construction, door assembling, foam bonding, furniture assembly, flooring, and other similar markets).
- Exchanged with cross-functional teams and senior experts to establish a complete target list and document growth potential by application and location.
Amplity HealthIndianapolis, IN
Inside Sales Representative
08.2021 - 05.2022
Job overview
- Took inbound calls on headset, promoting products and services to secure new accounts.
- Delivered superior customer support to improve account retention rate.
- Received and processed client payments and updated accounts.
- Enhanced awareness of health resources and worked to connect individuals with programs.
- Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales.
- On behalf of Client, promote Client's product(s) via the telephone (outbound and/or inbound calls) by engaging assigned HCP targets in in-depth product discussions to attain individual, territory and company goals for sales, market share, etc.
- Profile and manage targeted list of HCPs and provide value-added benefits to grow product volume.
- Create and implement business plans to achieve territory and business sales goals.
- Maintain call productivity and metrics that are required by program.
- Achieves quarterly Client sales quotas.
- Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology, and approved messaging, and effectively use approved promotional aids.
- Maintain thorough knowledge of Client product(s) and program.
- Verify and complete required data entry in Amplity Health/Client CRM systems, such as details of the target’s responses, call activity, product orders, and any follow-through items.
Xylem Inc.Indianapolis, IN
Outside Sales Representative
08.2020 - 08.2021
Job overview
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Educated customers on product features and technical details to highlight benefits.
- Closed product sales to increase revenue and build client loyalty.
- Maintained open communication with leadership to facilitate business development.
- Organized sale calls with customers and vendors.
- Attended trade shows and sales conferences to network and obtain new business relationships.
- Maximized the financial performance of the region by expanding the rentals and sales of Xylem products and services.
- Grew and maintained an effective sales pipeline utilizing SalesForce.com.
- Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, developing construction marketing data leads, answering incoming requests and all other means possible.
DatacomIndianapolis, IN
Sales Representative
08.2019 - 03.2020
Job overview
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed key customer relationships to increase sales.
- Contacted new and existing customers to outline benefits of products.
- Created successful strategies to develop and expand customer sales.
- Monitored customer order process and addressed customer issues.
- Developed and grew customer accounts
- Handled customer inquiries promptly and effectively
- Maintained up-to-date and accurate customer records
- Participated in training sessions, trade shows and sales meetings
- Met or exceeded assigned annual sales and margin budgets
Education
Indiana State UniversityTerre Haute, IN
Bachelor of Science from Criminology
12.2022
University Overview
- [First Semester sophomore, 2019] - Dean's List
- [Second Semester sophomore, 2019] - Dean's List
Skills
- Sales Reporting
- Technical Sales
- Customer Research
- Sales Presentations
- Client Relationships
- Contract Preparation
- Lead Prospecting
- Cost-Effective Solutions
- Client Relationship Management
- Sales Assistance
- Telephone Communication
- Lead Generation
- Trend Data Analysis
- CRM Software
- CRM Tracking
- Customer Relationship Management
- Quality Assurance
- Product and Service Sales
- Customer Relations
- Decision-Making
- Sales Proficiency
Additional Information
- Proficient in SQL
- Proficient in POWER BI
- Developing in Excel & R
Timeline
Technical Sales Representative
Henkel Adhesives
07.2022 - 07.2023
Inside Sales Representative
Amplity Health
08.2021 - 05.2022
Outside Sales Representative
Xylem Inc.
08.2020 - 08.2021
Sales Representative
Datacom
08.2019 - 03.2020
Indiana State University
Bachelor of Science from Criminology
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