Jacob Giddings
Salt Lake City,UT
Summary
Well rounded, hands on Assistant General Manager with 6 years of management experience at a premier club overseeing the operations the the clubhouse. Complete understanding of a golf club as a whole with work experience and education that has covered restaurant management for front and back of house, tournament management in the pro shop, and grounds maintenance and how each aspect of the club ties together to create a successful unit to create world class member experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant General Manager
The Country Club
Salt Lake City, UT
12.2021 - Current
- Worked closely with the General Manager to make sure all areas of the club were operating at the highest level possible to ensure member satisfaction.
- Acted as the General Manager in his absence.
- Directly supervised over all areas of the clubhouse including F&B, Security, Laundry, Aquatics and Maintenance.
- Worked closely with the Board of Directors and consistency attended all nine standing committee meetings and any special committees.
- Assisted the Country Club Cares Foundation in finding ideal candidates employed at The Country Club that were in need of Scholarship or financial aid.
- Was a key piece in completing a 2.1 million dollar renovation that was both on time and on budget that delivered a beautiful space to open two distinct new restaurants that provided a unique service to members.
- Took the lead on several projects including completing a capital asset survey with Club Benchmarking and installing a Jonas POS system in the food and beverage outlets.
- Developed and implemented employee training procedures with the assistance of KKW to make our club stand out from the rest of the clubs in the area.
- Interacted and was visible to the membership and staff.
- Attended daily staff meetings as an opportunity to help teach the staff, let them know what is expected from them, and as an opportunity to listen to their thoughts about the job.
- Consistently looked for ways to develop and improve member experience by staying up to date with trends around the industry.
Other Jobs Filled
The Country Club
Salt Lake City, UT
05.2016 - Current
- Restaurant Manager
- Events Coordinator
- Snack Bar Manager
- Bartender
- Server
- Busser
- Pro Shop Attendant
- Line Cook
Food and Beverage Manager
The Country Club
Salt Lake City, Utah
11.2019 - 12.2021
- Oversaw the hiring, training and scheduling of 70 front of house staff members.
- Was responsible for creating a new wine and spirit list that increased our wine selection from 50 bottles to 250 that greatly added to the member experience.
- Experience managing large events up to 850 members and guests.
- Experience managing a wide variety of events including weddings, golf tournaments, company parties, and club sponsored events.
- Coordinated with the events coordinator and the executive chef to understand what setup is needed for each function and what services will be needed.
- Acted as the Restaurant Manager and Events Coordinator in their absence.
- Developed training programs for all front of house staff
- Trained and developed staff to be able to take on a variety of different tasks and responsibilities that come with different functions and proper food and beverage procedures.
- Formed and sustained relationships with members and board of directors.
Assistant Banquet Manager
The Country Club
Salt Lake City, UT
11.2018 - 11.2019
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Worked closely with events coordinator, chef and cooks to determine menu plans for special events or occasions.
- Maintained presence on dining room floor and assisted team to support efficiency of service.
Education
Bachelor of Science - Golf Administration
Keiser University
West Palm Beach, FL05-2025
Skills
- Staff leadership
- Team member development
- Diverse food and beverage knowledge
- Microsoft Office
- Capital project management
- Tournament procedures
- Golf Genius experience
- Jonas experience
- Scheduling
- Hiring
- Budget development
Languages
Spanish
Limited
Certification
Impact Zone associate instructor
Sips and Tips alcohol service
Swing Catalyst certified Instructor
ADM Certification
Timeline
Assistant General Manager
The Country Club
12.2021 - Current
Food and Beverage Manager
The Country Club
11.2019 - 12.2021
Assistant Banquet Manager
The Country Club
11.2018 - 11.2019
Other Jobs Filled
The Country Club
05.2016 - Current
Bachelor of Science - Golf Administration
Keiser University
Similar Profiles
Scott M. ShubertScott M. Shubert
Controller at The Country ClubController at The Country Club
Harrison FergusonHarrison Ferguson
Banquet Worker at The Country ClubBanquet Worker at The Country Club
Javier CornejoJavier Cornejo
Saucier/Cook at The Country ClubSaucier/Cook at The Country Club