Jacob Glaze
Richland,WA
Summary
Reliable, seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in [Type] industry.
Overview
5
5
years of professional experience
Work History
Bar Manager
Magnolia American Brasserie
06.2022 - 07.2023
- CRecruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process
- Maintain inventory and ordering for restaurant.orrelate wine and beer pairing with chef specials to enhance customer experience and culture.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Increased monthly revenue marketing banquets and special events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
Lead Bartender
Ruby Hospitality
08.2020 - 06.2022
- Created new drink specials for restaurant, banquets, and events
- Trained over 12 new service staff on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Floated between other locations and positions to help maintain steady flow in restaurant.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Bartender/Server
Capone’s Pub and Grill
03.2020 - 10.2020
- Mixing classic or specialty cocktails while keeping up with an extensive tap list
- Assisting the support staff to maintain a comfortable pace for everyone.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bar Manager
Hotel Renew
02.2018 - 01.2020
- Provided excellent and attentive customer service and conversation for different varieties of people
- Consistently check inventory and put in requests for restock
- Till management and transactions from open to close, then provide drop at end of shift
- Provided excellent and attentive customer service and conversation for different varieties of people
- Improved customer service rankings by resolving issues quickly and accurately.
- Consulted with managers to organize special events and promotions.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Education
High School Diploma -
Richland High School
Richland, WA06.2015
Skills
- Budget Development
- Vendor Relations
- Inventory Management
- Staff Training
- Event Coordination
- Customer Relations
- Foodservice Management
- Vendor Relationship Management
Additional Information
Sales Associate
Timeline
Bar Manager
Magnolia American Brasserie
06.2022 - 07.2023
Lead Bartender
Ruby Hospitality
08.2020 - 06.2022
Bartender/Server
Capone’s Pub and Grill
03.2020 - 10.2020
Bar Manager
Hotel Renew
02.2018 - 01.2020
High School Diploma -
Richland High School
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