Jacob Gonterman
Analyst 3, Business Support & Analytics
Littleton,CO
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
9
9
years of professional experience
Work History
Analyst 3, Business Support & Analytics
Comcast
06.2023 - Current
- Responsible for auditing Comcast Business Video accounts for West Division. Corrected over 700k MRC in first year of auditing.
- Developed new reports to audit Mobile LOB.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Spearheaded efforts to migrate existing systems onto cloud-based platforms, resulting in improved accessibility, security, and scalability.
Manager of Operations/Logistics
Eagle Industrial Group, Inc.
09.2018 - 06.2023
- Established company-wide KPI's to track performance and efficiency.
- Recommended to VP of Sales/Marketing best prices for products/services through demand curve analysis.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards
- Managed cross-functional teams for successful project completion and timely delivery
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies..
- Responsible for mitigating Supply Chain issues during during 2021/2022 Supply Chain crisis.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products
Distribution Manager
Eagle Industrial Group, Inc.
06.2016 - 09.2018
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Decreased inventory variance to less than 0.2%.
- Coordinated with 4 overseas factories on production schedule, payment terms, and all negotiations.
- Developed and managed operating budget, meeting department goals.
- Streamlined processes to enhance operational productivity and overall traceability. Reduced overall FedEx zones from average Zone 4 to average Zone 2.4.
- Decreased transportation and distribution center costs through strategic placement of facilities.
- Collaborated with other managers to develop comprehensive logistics strategies that aligned with broader organizational goals.
- Led team of distribution staff, fostering a positive work environment and promoting professional growth.
Order Processing Manager
Eagle Industrial Group, Inc.
09.2015 - 06.2016
- Created production schedules to effectively fulfill production plans and meet process goals.
- Evaluated and assessed employee performance to meet production and data targets.
- Evaluated impact of process change on overall operation and determined return on investment.
- Collaborated with director on process improvement initiatives to attain goals.
- Analyzed and compiled Supply Chain data to continuously optimize processes.
- Managed network of 50+ dealers and 45+ independent contractors.
Education
Bachelor of Arts - Business Administration - Accounting
California State University - Fullerton
Fullerton, CA 05.2015 - 05.2015
Skills
Financial Planning and Analysis
Supply Chain Management
Budgeting and Forecasting
Data Analysis
Business Planning
Root Cause Analysis
Process enhancement
References
References available upon request.
Timeline
Analyst 3, Business Support & Analytics
Comcast
06.2023 - Current
Manager of Operations/Logistics
Eagle Industrial Group, Inc.
09.2018 - 06.2023
Distribution Manager
Eagle Industrial Group, Inc.
06.2016 - 09.2018
Order Processing Manager
Eagle Industrial Group, Inc.
09.2015 - 06.2016
Bachelor of Arts - Business Administration - Accounting
California State University - Fullerton
05.2015 - 05.2015