Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Gorman

Chesapeake,VA

Summary

Dynamic leader with a proven track record at Shenandoah University, adept in inventory control and team building. Spearheaded initiatives to foster environmental stewardship and enhance operational efficiency, demonstrating exceptional verbal communication and strategic planning skills. Achieved significant improvements in productivity and safety, underscoring a commitment to excellence and innovation.

Overview

3
3
years of professional experience

Work History

College Ambassador

National Park Trust
Winchester , VA
01.2025 - Current
  • Designed outdoor excursions with the intent of creating a relationship between the college campus and its community.
  • Designed outdoor excursions with the intent of promoting environmental stewardship.
  • Attended informational conferences and recorded relevant notes.
  • Organized and maintained relevant documentation.

Outdoor Adventure and Recreation Trip Leader

Shenandoah University
Winchester, VA
08.2024 - Current

Designed

  • Executed administrative duties.
  • Facilitated joint initiatives across multiple university clubs.
  • Coordinated activities and ensured safety for teams of up to 15 members in outdoor environments.
  • Employed strategic thinking during travel disruptions.
  • Conducted meetings to disseminate information.
  • Compiled research to enhance travel preparation.
  • Documented inventory

Shift Manager

Pollards Chicken & Catering
Chesapeake, VA
08.2021 - 08.2024
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Planned and developed new operation processes to innovate and stay competitive.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Reviewed financial statements to meet targets during shift.
  • Resolved conflicts between staff members in a professional manner.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Maintained cleanliness and organization of work area.
  • Monitored inventory levels and placed orders for supplies as needed.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Managed daily cash intake by counting out registers and tabulating profits.

Education

Bachelor of Science - Environmental Science/ Biology/ Data Science

Shenandoah University
Winchester, VA
05-2027

Skills

  • Inventory control
  • Team building
  • Energetic and enthusiastic
  • Reporting and documenting
  • Verbal and written communication
  • Flexible schedule
  • Punctual and reliable

Timeline

College Ambassador

National Park Trust
01.2025 - Current

Outdoor Adventure and Recreation Trip Leader

Shenandoah University
08.2024 - Current

Shift Manager

Pollards Chicken & Catering
08.2021 - 08.2024

Bachelor of Science - Environmental Science/ Biology/ Data Science

Shenandoah University
Jacob Gorman