Jacob Graham
Senior Non-Commissioned Officer / Superintendent / Director Of Operations / Training And Standardization For Air Traffic Control
Altus,OK
Summary
Jacob Graham is a distinguished senior non-commissioned officer in the United States Air Force with over a decade of exemplary service. Demonstrating exceptional proficiency, he consistently ranks within the top 10% of his peers. His versatile background includes roles as a civil engineer project manager, a requirements and optimization leader, and an accomplished air traffic controller in RAPCON/TRACON and Tower settings, where he served as a watch supervisor.
In key leadership positions, Jacob excelled as the Senior Non-commissioned Officer in Charge of air traffic control Training and Standardization. Leading teams of 40-50+, he is instrumental in developing, mentoring, and guiding his subordinates to achieve top-tier performance.
A proactive leader, Jacob has left an indelible mark on his work center, fostering a positive organizational culture and consistently improving operational efficiency. His commitment to excellence is reflected in the eight Air Force leadership awards he has earned. Notably, he motivates and guides his subordinates to excel, resulting in their recognition and accolades.
Jacob's educational achievements include an MBA from Troy University, complemented by an undergraduate degree in Business Administration/Management Science from Embry-Riddle. Actively participating in professional development and leadership committees, Jacob remains dedicated to advancing both himself and the teams he leads.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Training & Standardization, Superintendent
United States Air Force, USAF
Altus, Oklahoma
04.2024 - Current
- Established successful procedures for day-to-day operations and long-term planning for 46 members in 2 locations.
- Analyzed reports to identify areas of improvement and implement corrective action.
- Managed multiple simultaneous projects with budgets up to $300K while maintaining strict deadlines and adhering to budget constraints.
- Authored and directed a rigorous training program, developing a strong foundation in air traffic control principles and techniques.
- Evaluated program effectiveness using key performance indicators, driving continuous improvement efforts in curriculum design and delivery methods.
Airshow Air Operations Director
United States Air Force, USAF
Altus, Oklahoma
03.2024 - 04.2025
- Developed high-performing teams by providing mentorship, guidance, and critical airspace knowledge for 32 aerial performers valued at $3.4 Billion dollars, and showcasing it for 40K attendees.
- Exhibited a strong commitment to continuous improvement, actively seeking opportunities for professional development and staying current with industry best practices.
- Directed +250 staff members throughout a year of large-scale project planning.
Air Traffic Control, Senior Watch Supervisor
United States Air Force, USAF
Altus, OK
08.2020 - 03.2024
- Identified potential security risks through vigilant monitoring of surveillance systems, enabling swift corrective actions.
- Ensured smooth shift transitions through effective communication and detailed briefings with incoming personnel.
- Managed 43 members, leading 130K aircraft operations annually for a $7.3 Billion dollars in aircraft assets for the Air Forces largest Heavy Aircraft fleet.
- Responsible for training +2000 pilots and aircrew annually.
- Working in 2 facilities, maximizing flexibility between Tower and Radar Approach facilities, a feat only held by 10% of Air Traffic Controllers.
Senior Manager for Requirements and Optimization
United States Air Force, USAF
Destin, FL
08.2013 - 07.2020
- Managed multimillion-dollar budgets, ensuring cost-effective allocation of resources while maintaining quality standards.
- Established efficient scheduling processes to coordinate labor, materials, equipment usage for seamless project progression.
- Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
Education
MBA - Organizational Leadership / General Management
Troy University
Troy, Alabama 02.2023 - 05.2025
Bachelor of Science - Project Management
Embry Riddle Aeronautical University
Florida 05.2018 - 05.2020
Associate of Science - Air Traffic Operations And Management
Community College of The Air Force
Montgomery, AL 02.2020 - 02.2020
Associate of Science - Mechanical And Electrical Technology
Community College of The Air Force
Montgomery, AL 08.2018 - 08.2018
Skills
Team building
Employee training
Risk assessment
Continuous improvement
Process improvement
Project management
Accomplishments
2018 John L. Levitow Leadership Award
2022 Non-Commissioned Officer of the Year
2025 Q1 Senior Non-Commissioned Officer of the Quarter
Timeline
Training & Standardization, Superintendent
United States Air Force, USAF
04.2024 - Current
Airshow Air Operations Director
United States Air Force, USAF
03.2024 - 04.2025
MBA - Organizational Leadership / General Management
Troy University
02.2023 - 05.2025
Air Traffic Control, Senior Watch Supervisor
United States Air Force, USAF
08.2020 - 03.2024
Associate of Science - Air Traffic Operations And Management
Community College of The Air Force
02.2020 - 02.2020
Associate of Science - Mechanical And Electrical Technology
Community College of The Air Force
08.2018 - 08.2018
Bachelor of Science - Project Management
Embry Riddle Aeronautical University
05.2018 - 05.2020
Senior Manager for Requirements and Optimization
United States Air Force, USAF
08.2013 - 07.2020
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