An operations professional driving sales and profitability in highly competitive markets, all while providing my colleagues and guests with supportive leadership to establish and maintain a thriving workplace.
Overview
2
2
years of professional experience
Work History
General Manager
Pilot Flying J Travel Center
Amarillo, TX
11.2024 - Current
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Created schedules and monitored payroll to remain within budget.
Retail Sales Manager
Flying J Travel Center
Amarillo, Texas
06.2024 - Current
Tracked current trends in sales to maintain par levels.
Reviewed financial statements regularly to track store performance.
Conducted regular inventory checks on lottery, retail, and all other sales to ensure the accuracy of inventory counts.
Placed regular orders with vendors, along with verifying orders.
Organized planograms to keep an attractive visual appeal of the store.
Conducted and reviewed daily, weekly, and monthly sales reports.
Assistant Manager
Twin Peaks Restaurants
Amarillo, TX
05.2023 - 04.2024
Setting par levels through research, and continually updating and evolving pars using research and best inventory practices (FIFO).
Weekly inventory and recognition to minimize loss and understand business flow.
Monthly P&L recap to maintain and understand the health of the business.
Education
BBA -
West Texas A&M University
Canyon, TX
08-2028
High School Diploma -
Amarillo High School
Amarillo, TX
03-2023
Foreign Semester -
Franziskaner Gymnasium Kreuzburg
Großgrotzenburg, Germany
Skills
Budget Management
Vendor Relations
Customer Service
Product Merchandising
Retail Operations
Inventory Management
Delegating Work
References
Casey Heath - Twin Peaks Assistant General Manager (857) 300-0541
Brayden Wilhelm - Cinergy Games Manager (806) 681-6850
Manuel Allen - Ublockout Operating Director (214) 287-3131
Conner Marricle - MG Mobile Detailing Operating Partner (806) 680-7280