Results-oriented Field Operations Manager known for high productivity and efficient task completion. Bring specialized skills in workflow optimization, team leadership, and strategic planning to drive operational success. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of field operations objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Operations Manager
Iron Shield Protection Group
Springfield, OR
01.2024 - Current
Conducted regular staff meetings to ensure efficient workflow and compliance with safety regulations.
Developed and monitored field operations budget, ensuring that financial goals were met.
Ensured effective communication between field personnel and corporate office.
Assessed operational performance of field employees and provided feedback for improvement.
Monitored inventory levels in the field and coordinated restocking efforts when needed.
Provided technical assistance to field personnel as required.
Analyzed customer data to identify trends and areas needing improvement.
Implemented best practices in order to maximize efficiency of operations.
Coordinated the implementation of new policies, procedures, and processes across all field locations.
Resolved customer complaints related to products or services delivered by the company's field operations team.
Maintained current knowledge of industry standards and regulatory requirements pertaining to the company's operations.
Organized training sessions for new hires in order to ensure they are properly prepared for their roles.
Facilitated collaboration between various departments within the organization in order to streamline processes.
Recruited, hired, trained, managed, evaluated, coached, disciplined, and terminated staff members as necessary.
Oversaw day-to-day activities at multiple locations while maintaining consistent quality control standards.
Maintained operating efficiency at all worksites.
Proposed, developed and managed employee recognition programs.
Delegated work to staff, setting priorities and goals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Prepared staff work schedules and assigned team members to specific duties.
Mitigated business risks by working closely with staff members and assessing performance.
Formed and sustained strategic relationships with clients.
Private Security Contractor
Iron Shield Protection Group
Springfield, OR
08.2016 - 01.2024
Provided close protection services to high-profile clients.
Conducted patrols of assigned premises and surrounding areas.
Monitored security cameras and alarms systems for suspicious activity.
Investigated incidents and reported findings to appropriate personnel.
Responded quickly to emergency situations and provided assistance as needed.
Performed background checks on potential new hires or visitors.
Issued access cards, keys, and other credentials as necessary.
Assessed risks to personnel, property, or resources and implemented preventative measures.
Audited security logs for accuracy and completeness.
Trained staff on proper security protocols and procedures.
Maintained up-to-date knowledge of relevant laws and regulations.
Developed contingency plans in the event of a security breach or natural disaster.
Coordinated with local law enforcement agencies during investigations.
Welder Fabricator
Rears Manufacturing
Eugene, OR
01.2014 - 08.2016
Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
Inspected completed work for conformance to specifications using various instruments.
Repaired broken or cracked parts using cutting torches and welding equipment.
Maintained a clean working environment by removing scrap metal from work areas.
Performed preventative maintenance on welding tools and equipment.
Gathered required materials for each project in order to meet production deadlines.
Set up welding machines based on the job at hand.
Operated manual or semi-automatic flame-cutting equipment to cut metal for fabrication of products.
Conducted flux core arc welding when applicable.
Read blueprints, drawings related to projects in order to determine proper dimensions of components being fabricated, welded together.
Education
GED -
Thurston High School
Springfield, OR
07-2005
Skills
Operational Efficiency
Workflow Planning
Asset Management
Incident Response
Program Management
Training and mentoring
Exceptional communication skills
Affiliations
I love taking full advantage of what Oregon has to offer and am an avid outdoorsman such as Hunting, Hiking, Camping and Fishing.
I enjoy Photography/Filmography with both with my Drone and Camera and maintain various form of social media outlets in this field.
Accomplishments
Sunflower award from Peacehealth network, Maintaining the protection of both staff and patients in High risk/stress environments.
received challenge coins from various law enforcement agencies due to the apprehension/detention of an active shooter
have facilitated a safe and controlled location for the training purposes of Springfield SWAT, Springfield K9 Unit, Springfield Police department Drone program, Lane county Search and rescue K9 division and various other Law enforcement agencies.
Certification
ODL
Armed Dpsst certification
Unarmed Dpsst Certification
Oregon Private Investigator License
Twic Card Holder
Forklift Certified
Languages
English
Full Professional
References
References available upon request.
Timeline
Field Operations Manager
Iron Shield Protection Group
01.2024 - Current
Private Security Contractor
Iron Shield Protection Group
08.2016 - 01.2024
Welder Fabricator
Rears Manufacturing
01.2014 - 08.2016
ODL
Armed Dpsst certification
Unarmed Dpsst Certification
Oregon Private Investigator License
Twic Card Holder
Forklift Certified
GED -
Thurston High School
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