Jacob Green
ROCKWALL,TX
Summary
Proactive electrical professional with extensive experience in service management and field operations. Known for exceptional problem-solving skills and a commitment to electrical safety, contributing to efficient service delivery and high-quality customer support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Electrical Service Manager
Dun-Rite Home Services
Plano, TX
04.2026 - Current
- Managed service operations to ensure timely and effective customer support.
- Coordinated scheduling for technicians, optimizing service delivery and resource allocation.
- Assisted in training new team members on service protocols and customer interaction techniques.
- Implemented feedback systems to gather customer insights and improve service quality.
Electrical Field Service Technician
TDIndustries
Farmers Branch, TX
12.2021 - 04.2026
- Performed comprehensive electrical system installations and ongoing maintenance to ensure operational efficiency in commercial and industrial settings.
- Utilized advanced troubleshooting techniques and tools to diagnose and rectify electrical issues effectively.
- Coordinated with project managers to facilitate on-time delivery of service projects.
- Mentored junior technicians in safety protocols and efficient repair techniques.
- Executed regular inspections to identify and mitigate potential safety hazards and compliance issues.
- Created detailed service reports to enhance client understanding of work performed and maintain transparency.
- Performed in-depth evaluations of electrical systems to recommend upgrades that support sustainable energy practices.
- Developed strong relationships with suppliers, securing high-quality parts at competitive prices for clients.
- Coordinated with other departments for efficient project execution, fostering a collaborative work atmosphere.
- Conducted regular safety audits, identifying potential hazards and implementing corrective measures to ensure a secure work environment.
- Effectively managed budgets for assigned projects, adhering to financial constraints while still providing high-quality service and solutions.
Electrician
LiveWire Electric Llc
Ruidoso, NM
01.2018 - 09.2021
- Installed electrical systems in residential and commercial buildings, ensuring compliance with local codes.
- Diagnosed and repaired electrical malfunctions efficiently to minimize downtime for clients.
- Collaborated with contractors to coordinate electrical installations on new construction projects.
- Collaborated with homeowners to design customized lighting solutions that enhance aesthetics.
- Supervised apprentices, providing guidance on techniques and safety practices.
- Led projects for wiring renovations, ensuring timely completion while maintaining quality standards.
- Provided exceptional customer service, addressing client concerns and communicating project updates regularly.
- Showcased versatility by performing both indoor and outdoor electrical work, adapting to various project requirements as needed.
- Maximized project efficiency by effectively coordinating with other trades professionals, such as plumbers and carpenters, during residential construction projects.
- Participated in emergency response situations as necessary, efficiently addressing urgent electrical issues for customers experiencing power outages or other critical problems.
Education
High School Diploma -
Dierks High School
Dierks, AR05-2016
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Electrical troubleshooting
- Electrical safety
Accomplishments
- Collaborated with team of 10 in the development of Federal Reserve Bank Retro Fit.
- Managed Electrical crew of 8 in Medical City Mckinney AHU and RTU additions.
- Managed and led crew of apprentices in John Paul II re-pipe for all low voltage wiring.
Certification
- Licensed Journeyman Electrician
- CPR
- First Aid
- Forklift
- Aerial Platforms
- LOTO
- EEW
Timeline
Electrical Service Manager
Dun-Rite Home Services
04.2026 - Current
Electrical Field Service Technician
TDIndustries
12.2021 - 04.2026
Electrician
LiveWire Electric Llc
01.2018 - 09.2021
High School Diploma -
Dierks High School