Jacob Greenway
Wentzville,MO
Summary
Experienced with security and law enforcement in military context. Utilizes high-level conflict resolution techniques and effective communication to manage complex situations. Track record of maintaining security protocols and ensuring team efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Delivery Driver
Fresenius Medical Care NA
Hazelwood, MO
06.2023 - 02.2026
- Delivered medical supplies to healthcare facilities and home patients, ensuring timely and accurate distribution.
- Provided exceptional customer service, building strong relationships with patients through effective communication.
- Verified accuracy of all deliveries against order forms.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
City Delivery Driver, Class A
Fedex Freight
Saint Charles, MO
02.2018 - 06.2023
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Make 20-25 pick-ups and deliveries per shift while maintaining contact with dispatch.
- Managed customer interactions professionally, resolving issues and ensuring satisfaction during deliveries.
- Provided exceptional customer service while making deliveries, addressing concerns or issues promptly to maintain positive relationships.
Store Delivery Driver
QuikTrip Distribution
Saint Charles, MO
04.2007 - 02.2018
- Operated vehicle safely in highly congested areas with no traffic violations.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Deliver food service items to areas of store using 2 wheel dolly or pallet jack.
- Make 10-15 delivery stops per night in refer van.
Military Police Officer
Missouri Army National Guard
Warrenton, MO
03.2008 - 03.2016
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Utilized surveillance equipment to monitor security of personnel and property.
- Deployed to Afghanistan in support of Operation Enduring Freedom.
- Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
- Collaborated with local civilian police agencies to share intelligence and coordinate joint operations when necessary.
Education
High School Diploma -
Francis Howell High School
Saint Charles, MO06.2006
Skills
- Crime scene management
- Conflict de-escalation
- Crisis management
- Security assessments
- Investigation documentation
- Electronic and stationary surveillance
- Criminal investigations
- Surveillance footage review
Certification
- Taser
- O.C spray
- Secret security clearance (expired)
Timeline
Delivery Driver
Fresenius Medical Care NA
06.2023 - 02.2026
City Delivery Driver, Class A
Fedex Freight
02.2018 - 06.2023
Military Police Officer
Missouri Army National Guard
03.2008 - 03.2016
Store Delivery Driver
QuikTrip Distribution
04.2007 - 02.2018
High School Diploma -
Francis Howell High School
Personal Information
Title: Class A Driver