Jacob Greenwood
Webster,MA
Summary
Working at Webster lake has opened me up to the customer service world and has taught me a lot on customer communication. While working at green hill as a groundskeeper I was opened up to different tasks such as landscaping,maintenance and operating machinery which has led me to start working on bigger machines such as cars. The cars I have successfully worked on-
2005 Subaru Wrx 2L Turbo
- Engine oil maintenance/filter change
- Differential fluid maintenance
- Tire rod replacement
- Knock sensor replacement
- Radiator and coolant replacement/ hoses
- Breakline replacement
- Performance enhancement (mods)
- Brake replacement and ebrake adjustment
- Interior replacement
- Alternator replacement
- Throttle/trunk cable replacement
- Check engine code troubleshooting
- MAF sensor replacement
2012 Acura TSX
- Engine oil/filter change
- Brakes
2014 Ford Fiesta ST
- Spark plugs and coil packs
- Engine oil/filter change
- All around brakes
- Cabin air filter and intake filter replacement
2003 Nissan 350Z
- Spark plugs and coil packs
- Rear CV axel replacement
2005 Chevrolet Cobalt
- Engine oil and filter change
- Front brakes
- AC switch
- Manual door lock replacement
2018 Volkswagen Jetta
- Engine oil and filter change
- All around brake change
Overview
5
5
years of professional experience
Work History
Greenskeeper
Brightview Landscaping
Worcester, MA
03.2024 - Current
- Maintained cleanliness and organization of work areas, contributing to a safe working environment.
- Maintained healthy turf conditions through careful application of fertilizers, pesticides, and fungicides according to industry standards.
- Operated and maintained landscaping equipment, ensuring optimal performance and safety standards.
- Educated new staff on proper equipment usage and landscaping techniques for improved efficiency.
- Contributed positively to the overall golfer experience with consistently well-maintained bunkers and hazard areas.
- Trained new employees on proper equipment use, safety protocols, and best practices in golf course maintenance.
- Reduced water usage by optimizing irrigation system for efficient watering schedules and monitoring weather patterns.
- Optimized equipment lifespan by establishing routine maintenance and repair schedules.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Performed routine maintenance on mowing equipment,sharpened blades and changed oil and filters.
- Assisted in snow removal operations when necessary: operated snow plows safely
Gate Attendant
Webster Parks and Recreation Department
Webster, MA
05.2021 - 08.2023
- Monitored park entry points, ensuring compliance with safety regulations and protocols.
- Checked identifications and issued passes for park access.
- Trained new staff on operational procedures and customer service best practices.
- Managed time efficiently while multitasking during
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Bartlett
Webster, MASkills
- Hazardous materials handling
- Heavy machinery operation
- Customer service
- Maintenance and repairs
- Hand and power tools
- Brake systems
- Belt and hose replacements
- Gasket and seal replacements
- Grease and lubricant application
- Hydraulic pumps
- Differential repair
- Battery services
- Fluid exchanges
- Troubleshooting
Timeline
Greenskeeper
Brightview Landscaping
03.2024 - Current
Gate Attendant
Webster Parks and Recreation Department
05.2021 - 08.2023
High School Diploma -
Bartlett