Jacob Gutierrez
Monte Vista,CO
Summary
Encouraging manager and analytical problem-solver with desire for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Head Clerk position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Person in Charge
Safeway
05.2020 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
- Worked with management team to implement proper division of responsibilities.
- Increased customer satisfaction through consistent communication, timely updates, and effective problem solving.
- Interacted well with customers to build connections and nurture relationships.
Assistant Maintenance Manager
Tri-County Senior Citizens
05.2016 - 08.2019
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Education
Associate of Arts - Psychology in progress
Adams State University
Alamosa, CO05.2025
High School Diploma -
Monte Vista Senior High School
Monte Vista, CO08.2020
Skills
- Skilled in Microsoft Word
- Subconsciously able to read lips
- Team Management
- Training and mentoring
References
- Justin Romero, Former teacher, 295 East Prospect Ave., Monte Vista, CO, 81144, (719) 849-9139, JustinR@monte.k12.co.us
- Eric Gutierrez, Former co-worker/ supervisor, 1359 Sickles St., Monte Vista, CO, 81144, (719) 480-1500
Timeline
Person in Charge
Safeway
05.2020 - Current
Assistant Maintenance Manager
Tri-County Senior Citizens
05.2016 - 08.2019
Associate of Arts - Psychology in progress
Adams State University
High School Diploma -
Monte Vista Senior High School