JACOB GUTIERREZ
Los Angeles,Ca
Summary
Dynamic and detail-oriented professional with a Bachelor of Arts in Sociology from UCLA, coupled with hands-on experience in conflict resolution, customer service, and public policy. Proven track record of success in team environments, particularly in the entertainment industry, where I've served as an early critic and engaged with film societies. I am currently seeking to leverage my experience and academic background for a Fall 2024 internship.
Overview
5
5
years of professional experience
Work History
Pool Lifeguard
Los Angeles Citywide Aquatics
Los Angeles
05.2019 - Current
- Administered first aid, including CPR, in necessary situations
- Monitored pool water and deck to ensure safety and prevent injuries among staff and patrons
- Conducted emergency drills with staff to test lifesaving skills and maneuvers like water rescues and CPR
- Ensured daily pool maintenance and cleanliness for the safety of staff and the public
- Taught swim lessons to various age and skill levels, and coached swim teams and synchronized swimming
- Promoted LA Citywide Aquatics programs to enhance community development, engagement, and participation
- Communicated pool safety, schedule changes, and Citywide Aquatics policies to parents, patrons, and staff.
Front Desk Worker
UCLA Housing
Los Angeles
01.2023 - 06.2024
- Assisted tenants with moving in and out of residences within scheduled times or upon approval from Residential Life and UCLA Housing Services throughout the academic year
- Issued and encoded keys for residents and staff to grant access to buildings, rooms, and university infrastructure
- Reduced disruption to tenants' everyday lives by developing efficient solutions for facility issues
- Collaborated with UCLA Residential Life Staff to resolve roommate conflicts and develop optimal solutions
- Filed work orders to address resident concerns and informed personnel to guarantee timely and effective accommodations.
Education
Bachelor in Arts - Sociology, Business/Management Concentration
University of California, Los Angeles
Los Angeles, CA06.2024
Associate in arts - Natural Science, Social and Behavioral Sciences, and Humanities
University of California, Los Angeles
Pasadena, CA05.2022
Skills
- Record and bookkeeping
- Microsoft Excel
- Research and Analytics
- Strategy
- Problem-Solving
- Customer Service
- Student Welfare
- Team Collaboration
- Policy Management
- Public Safety
Leadership Experience
Project Leader/Manager, Eagle Scout Project, Directed a volunteer effort to repair and organize the Emergency Supply Room. Collaborated with Boy Scouts, students, parents, and adult leaders. The project was completed within five hours and included tasks suitable for all ages and skill levels. Supervised the building of new shelving and inventoried first aid and emergency equipment, such as cots, flashlights, and tents. Prepared a detailed project proposal and anticipated its impact, presenting it to school officials and scout leaders months in advance. Managed tasks such as fundraising, tracking supplies and equipment, gathering necessary resources, and recruiting volunteers from the community to assist during the project timeframe.
Awards
- Achieved the rank of Eagle Scout, the highest rank in the Boy Scouts of America, demonstrating leadership, commitment, and community service.
- CPR (Cardiopulmonary Resuscitation) certified.
- AED (Automated External Defibrillator) certified.
Timeline
Front Desk Worker
UCLA Housing
01.2023 - 06.2024
Pool Lifeguard
Los Angeles Citywide Aquatics
05.2019 - Current
Bachelor in Arts - Sociology, Business/Management Concentration
University of California, Los Angeles
Associate in arts - Natural Science, Social and Behavioral Sciences, and Humanities
University of California, Los Angeles
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