Jacob Gwash
Lakeview,OR
Summary
Dynamic Cashier Team Lead at Fast Break with expertise in cash handling and staff training. Proven ability to enhance customer loyalty through exceptional service and effective team motivation. Skilled in POS system operation and optimizing workflows, resulting in improved efficiency and customer satisfaction. Passionate about fostering a positive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Fast Break
11.2022 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Restocked and organized merchandise in front lanes.
- Monitored areas for security issues and safety hazards.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Increased customer loyalty and retention.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Operated POS cash register and equipment to collect payments.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Sandwich Artist
SUBWAY®Restaurants
03.2022 - 05.2022
- Shared information with customers about menu items, preparation methods, and ingredients.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Cashier
Coyote Quick Stop
08.2021 - 05.2022
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Grant Wishart
07.2020 - 08.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Gas Station Attendant
Cain Petroleum
05.2018 - 05.2019
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Maintained inventory of all saleable items.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Pumped gas for guests and took payments.
- Built trustful relationships with customers to encourage return visits.
- Cleaned up gas and other spills in accordance with spill procedures.
Dietary Aide
Marquis Vermont Hills
06.2017 - 05.2018
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Kept all kitchen areas clean, tidy and free of hazards.
Education
High School Diploma -
Clackamas High School
Clackamas, OR06.2019
Skills
- Cashier training
- Manager support
- Staff motivation
- Problem-solving
- Cash register operation
- Staff training
- Positive attitude
- Workflow optimization
- POS system operation
- Opening and closing procedures
- Cash handling expertise
- Customer service
- Merchandise stocking
- Policy enforcement
- Workload prioritization
- Cash handling
- Upselling strategies
- Team leadership
- Hospitality and accommodation
- Safety rules
Certification
Food handlers card
OSHA 10 general industry safety and health certification
Timeline
Cashier Team Lead
Fast Break
11.2022 - Current
Sandwich Artist
SUBWAY®Restaurants
03.2022 - 05.2022
Cashier
Coyote Quick Stop
08.2021 - 05.2022
Sales Associate
Grant Wishart
07.2020 - 08.2021
Gas Station Attendant
Cain Petroleum
05.2018 - 05.2019
Dietary Aide
Marquis Vermont Hills
06.2017 - 05.2018
High School Diploma -
Clackamas High School
Similar Profiles
Hailey MillerHailey Miller
Cashier at Fast BreakCashier at Fast Break
Jason ButcherJason Butcher
Convenience Store Manager at Fast Break Gas StationConvenience Store Manager at Fast Break Gas Station
Jazmyn TaylorJazmyn Taylor
Cashier at Fast Break Food MartCashier at Fast Break Food Mart