Jacob Hall
Las Vegas,NV
Summary
Dynamic professional with extensive experience in quality control and operations management at Trade Holdings Inc. Proven track record in enhancing product quality and customer satisfaction through rigorous inspection protocols and effective root cause analysis. Skilled in social media marketing and driving operational excellence and efficiency.
Overview
13
13
years of professional experience
Work History
Managing Partner
Trade Holdings Inc. Dba Climbing Sutra
05.2017 - Current
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
- Enhanced product quality by implementing rigorous inspection procedures and standardized testing protocols.
- Streamlined quality control processes, resulting in increased efficiency and reduced costs.
- Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
- Developed and enforced strict quality control protocols to ensure adherence to industry standards.
- Managed supplier relationships to ensure timely delivery of products and services.
- Optimized inventory levels by implementing demand forecasting techniques and just-in-time purchasing strategies.
- Adjusted procedures to maximize department effectiveness.
- Fostered strong relationships with strategic suppliers to secure preferential pricing and access to innovative materials.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Reduced material waste, leading to cost savings, by optimizing production planning and inventory management.
- Developed e-commerce platform.
- Developed and implemented social media strategies that have acquired over 33k followers and over 8 million views within a 18 month period.
- Established and implemented business procedures and process improvements.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Quality Control Inspector/ Manager
Nikkiso Cryo
02.2012 - 03.2017
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
Education
High School Diploma -
Cheyenne High School
North Las Vegas, NV06.1997
Skills
- Quality processes
- Operational excellence
- Operations management
- Social media marketing
- Problem-solving
- Customer service
Timeline
Managing Partner
Trade Holdings Inc. Dba Climbing Sutra
05.2017 - Current
Quality Control Inspector/ Manager
Nikkiso Cryo
02.2012 - 03.2017
High School Diploma -
Cheyenne High School
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