Jacob Hampton

• Coordinate patient schedules, process payments, and reconcile ledgers.
• Oversaw payroll processing, resolved discrepancies, and ensured adherence to budget goals.
• Manage CRM, follow up on inquiries, and facilitate treatment plans.
• Schedule and organize appointments and meetings
• Assist in preparing weekly, monthly, and annual reports.
• Oversee surgery coordination and communication with in-house labs.
• Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.

• Present and negotiate purchase offers on behalf of clients.
• Negotiate pricing and contract terms to secure favorable deals.
• Analyze market data and comparable properties to determine competitive pricing.
• Assist clients with property valuation and market insights.
• Promote property listings through strategic marketing, open houses, and MLS participation.
• Develop persuasive sales materials and marketing content.
• Draft and review contracts, including representation agreements and purchase documents.
• Compared recently sold area properties to determine competitive market prices.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Communicated with clients to understand property needs and preferences.

Various Leadership Roles: Assistant Store Manager – Operations, Installation Project Manager, Back-End Support Manager, Front-End Manager

• Leadership & Operations: Managed 130+ employees, overseeing training, scheduling, performance monitoring, and compliance.
• Inventory & Logistics: Controlled inventory levels, coordinated shipping, and ensured compliance with DOT and OSHA regulations.
• Customer Service & Sales: Resolved escalated customer issues, optimized front-end operations, and enhanced customer experience.
• Financial Oversight: Managed payroll, reconciled discrepancies, and maintained budget targets.
• Project Management: Supervised installation projects, estimated costs, and ensured safety and quality standards.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.