Jacob Hanke
Mesa,AZ
Summary
Dynamic leader with proven expertise in operations management and team building, honed at Bourbon Jacks American Tavern. Excelled in driving sales growth and enhancing team performance. Skilled in problem resolution and efficient multitasking, achieving high levels of employee satisfaction and client loyalty through strategic leadership and effective coaching.
Overview
7
7
years of professional experience
Work History
General Manager
Bourbon Jacks American Tavern
07.2023 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Bartender
Cold Beers And Cheeseburgers
01.2018 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Perry High School
Gilbert, AZ05-2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
Timeline
General Manager
Bourbon Jacks American Tavern
07.2023 - 01.2025
Bartender
Cold Beers And Cheeseburgers
01.2018 - 07.2023
High School Diploma -
Perry High School
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