Jacob Hanna
Summary
Proven track record in enhancing customer satisfaction and meeting sales targets demonstrating exceptional problem-solving and high communication skills. Excelled in inventory management and collaborative teamwork, significantly contributing to store performance. Skilled in data analysis and adept at creating engaging retail environments, consistently achieving and surpassing sales goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Zara
05.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Front Desk Associate
Blink Fitness
05.2023 - 02.2024
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
Retail Customer Sales Associate
Shoppers World
06.2021 - 04.2023
- Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
- Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
Education
Bachelor of Science - Finance
Rutgers University
Newark, NJ05.2026
Skills
- Data Analysis
- Financial Modeling
- Budgeting
- problem solving
Technical skills
- High Communication Skills
- Team work/Collaboration
- Critical thinking
- Time management
Soft Skills
Certification
- Licensed Real Estate Agent
Languages
Arabic
Full Professional
Timeline
Retail Sales Associate
Zara
05.2024 - Current
Front Desk Associate
Blink Fitness
05.2023 - 02.2024
Retail Customer Sales Associate
Shoppers World
06.2021 - 04.2023
Bachelor of Science - Finance
Rutgers University