
Results-driven Asset Protection professional with a proven track record in reducing shrink, driving recoveries, and leading investigations in high-volume retail environments. Skilled in data analysis, team leadership, and operational execution, with a strong focus on safety, shortage control, and profitability. Consistently exceeds performance goals through proactive strategies and cross-functional collaboration.
• Conduct internal and external theft investigations, leading to consistent apprehensions and successful case resolutions
• Monitor surveillance systems (CCTV) to identify suspicious activity and mitigate loss risks
• Partner with store leadership to implement shrink reduction strategies and improve operational controls
• Train and coach team members on theft awareness, safety protocols, and loss prevention best practices
• Prepare detailed incident reports and collaborate with law enforcement when necessary
• Support store operations by ensuring a safe and secure shopping environment
• Oversee daily facility operations, including maintenance, repairs, and vendor coordination
• Ensure compliance with safety regulations, building codes, and company standards
• Conduct routine inspections of the property to identify and resolve maintenance or safety issues
• Manage relationships with third-party vendors (HVAC, electrical, cleaning, etc.) and ensure quality service delivery
• Monitor and control facility-related expenses and budgets
• Respond to emergency maintenance issues and coordinate timely resolutions
Theft Deterrence & Case Building
Data Analysis & Reporting
Team Leadership & Training
CCTV & Surveillance Systems
Safety & Compliance
Incident Response
Retail Operations Support